F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
D

Nurse Aide Trainee Worked Beyond 120-Day Limit Without Certification

Delaware Valley Veteran's HomePhiladelphia, Pennsylvania Survey Completed on 07-10-2026

Summary

The facility failed to ensure that a nurse aide trainee who did not become certified within four months was not working in the facility. Review of facility documentation dated September 30, 2025, showed that Employee E5 failed to obtain CNA certification within 120 days of working in a nurse aide training and testing program. The documentation further showed that E5’s 120 days ended on September 18, 2025, yet E5 continued working as a Nursing Assistant on the assigned unit from September 18, 2026, through September 30, 2026. During an interview on July 8, 2026, at 11:00 a.m., the DON confirmed that Employee E5 failed to become certified within four months and worked past the 120-day limit.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0728 citations
Nurse Aide Training and Competency Requirements Not Met
D
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

A nurse aide was employed beyond the allowed 4-month period without completing a State-approved CNA training and competency evaluation program. The aide had been hired but had not yet started CNA classes, and the HR Director stated the course should have been completed within 120 days of hire.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Uncertified NA Worked Beyond Allowed Period and Performed CNA Duties
F
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

A staff member worked as an uncertified NA beyond the allowed 4-month period and performed direct resident care tasks while her CNA certification was not verified. She was assigned residents for many shifts and, according to interviews, helped with diaper changes, feeding, Hoyer lift transfers, and charting alongside a CNA. The ADSD and DON stated uncertified NAs were limited to supportive duties and should not provide direct care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Nurse Aide Worked Beyond Allowed Training Period Without Competency Evaluation
D
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

A nurse aide in training worked past the allowed 120-day period without completing a state-approved competency evaluation. The DON said the aide did not pass the test and did not report it, while the HR Director said monthly registry checks were missed because she was covering two roles. A labor report showed the aide worked 418 hours beyond the point when the competency evaluation should have been completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Nursing Assistant Training and Competency Deficiency
D
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

A facility failed to ensure a NA completed or enrolled in a state-approved training and competency evaluation program within four months of hire. Record review showed the NA had not obtained CNA certification or enrolled in a CNA program, and the HR Manager confirmed the NA had not completed the required training and should not have been working after the allowed timeframe.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Nurse aide worked beyond certification timeframe
D
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

A full-time nurse aide was allowed to continue working after failing to obtain CNA certification within the required timeframe. Records showed the aide completed facility training and skills check-off, but staffing schedules placed him as the only aide on multiple halls with one RN while interviews confirmed he had not passed the clinical exam and was still providing resident care. The ADON said he was kept on to help him get certified, while the DON and interim ADMN acknowledged he should not have remained in the aide role after the certification deadline.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Nurse Aides Worked Beyond Training Timeframe Without Required Completion
E
F0728 F728: Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Short Summary

Facility staff failed to ensure three NAs completed the required training program within the 120-day timeframe. Personnel records showed the NAs had been hired months earlier but lacked documentation of successful completion and registry verification. The Administrator and DON said the aides were moved to another department for 30 days and then returned to the floor as NAs, believing the clock restarted, and later stated personal scheduling issues contributed to the delay.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Pennsylvania

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Pennsylvania — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.