F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F

Unsecured medication carts, treatment carts, and medication room keys

Shepherd Of The Hills Living CenterBranson, Missouri Survey Completed on 07-30-2026

Summary

The facility failed to ensure medications and biologicals were secured in locked compartments, including controlled drugs, when medication and treatment carts were left unattended and unlocked, medication keys were left in open view, and medication room keys were left in the door lock. The facility policy stated that medications and biologicals are to be stored safely and securely, that access is limited to authorized personnel, and that medication rooms, carts, and supplies are locked when not attended by persons with authorized access. On the 300/400 hall, surveyors observed the medication room keys left in the lock of the medication room door where they were visible to anyone walking by the nurse’s desk. The 300 and 400 hall treatment carts were also observed in a hallway area, unlocked and unattended, with resident treatment supplies inside, including bandages and prescription ointments and creams. An open caddy on top of the treatment cart contained toothbrush holders with resident insulin pens. These same conditions were observed again later, with no staff at the nurse’s desk and the carts still unlocked and unattended. Surveyors also observed two unlocked medication carts in a common area near the dining room while CMT staff were providing medications to residents. One resident was in the area near the carts. An LPN removed keys from an open pocket on top of a medication cart, unlocked the cart and controlled medication drawer containing resident narcotic pain medication, then returned the keys to the open pocket and walked away leaving the keys unsecured. Another CMT partially locked a cart and returned to the dining room, and another did not lock the cart at all. Staff interviews confirmed that medication carts, treatment carts, controlled medication drawers, and medication room doors should be locked when not in use, and that some staff were leaving keys in the cooler bag or in the medication room door.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0761 citations
Unlabeled Glucometer Strips and Expired Medications/Supplies Found in Storage Areas
F
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Opened glucometer test-strip containers on multiple units were found without an open date, and staff could not verify when they had been opened. Expired medications and supplies were also found in several medication carts and a medication room, including ointment, IV sets, feeding tubes, jelly, saline bullets, and a syringe. The DON stated the containers should have been labeled and acknowledged that expired items should not be present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Loose Pills Found in Medication Cart Drawer
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Loose pills were found in a medication cart drawer during an observation with an LVN. The pills were identified by the DON and ADON as Lisinopril/HCTZ, Oxybutynin, Eliquis, and Carvedilol. The LVN, DON, and ADM stated medications should be stored in blister packs or original manufacturer bottles, and the facility policy required drugs and biologicals to be stored in the packaging they were received in.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Self-Administered Medications in Resident Room
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

A resident approved for self-administration had multiple medications left unsecured in her room, including an inhaler, eye drops, nasal sprays, and nebulizer vials. The resident said her room did not lock and she did not have a lockbox, while an LPN was unsure whether room-kept meds needed to be locked and the DON confirmed the resident had not been offered a lockbox.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Medication and Treatment Carts
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Unsecured Medication and Treatment Carts: An LPN left a medication cart unlocked in the hallway with the computer screen visible and a medication cup left on top while away from the cart for about 10-15 minutes. A treatment cart with prescribed ointments and creams was also observed unattended at the nurses’ station with residents nearby, and later the 300 unit medication cart was found partially unlocked with no nurse on the unit. The DON confirmed carts should be locked when unattended, and facility policy stated medication carts are always locked when out of sight or unattended.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unauthorized Bedside Medication Storage
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

A resident with multiple chronic diagnoses and a BIMS of 13 had opened Neosporin and prescription miconazole 2% ointment at the bedside without a care plan, self-administration assessment, or physician order authorizing bedside storage. The resident said he used the OTC and prescribed creams on his own, while the LVN, CMA, and DON stated they were unaware the medications were in the room and confirmed residents should not keep meds at the bedside without proper authorization.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Storage and Labeling Deficiencies
E
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Medication carts and a resident room had multiple storage and labeling deficiencies. An RN left a medication cart unlocked and unattended, a narcotic drawer on another cart was unsecured, and a third cart contained unopened insulin that was not refrigerated before opening plus multiple insulin pens, inhalers, and eye drops with no open date noted. Two bedside eye drop bottles in a resident room were also unlabeled.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Missouri

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Missouri — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.