F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
E

Failure to Obtain Immediate Admission Orders for Two Residents

Heritage Plaza Nursing CenterTexarkana, Texas Survey Completed on 06-02-2026

Summary

The facility failed to obtain physician orders for the immediate care of two newly admitted residents. Resident #45 was admitted with end stage renal disease, diabetes type II, heart failure, and recent amputation of toes 3, 4, and 5 on the left foot. Record review showed no admission assessment, no pain assessment, and no skin assessment completed on admission. The resident had no orders for wound care for the surgical wound from 05/28/2026 until 06/01/2026, no contact isolation order for suspected shingles from 05/28/2026 until 05/31/2026, and no diet order from 05/28/2026 until 05/29/2026. Resident #45’s hospital discharge orders included medications such as atorvastatin, calcitriol, furosemide, Humalog, Lantus, midodrine, sertraline, sevelamer carbonate, and valacyclovir. The facility record showed the resident did not receive any medications on 05/28/2026 and did not receive treatment to the surgical wound until 05/31/2026. During interview, the resident stated he had concerns because for the first day and a half after admission he received no medications and no wound treatment, and he reported that staff were not using gowns or masks when assisting him with care. Resident #46 was admitted with end stage renal disease, diabetes type II, heart failure, and recent amputation of the 2nd digit on the right foot. Record review showed no admission assessment, no pain assessment, and no skin assessment completed on admission. The resident had no orders for wound care for the surgical wound or pressure wounds from 05/29/2026 until 05/31/2026, no enhanced barrier precautions from 05/29/2026 until 05/31/2026, and no diet order from 05/28/2026 until 05/29/2026. The MAR/TAR showed the resident did not receive any medications on 05/29/2026 and did not receive treatment to the surgical wound and pressure wounds until 05/31/2026. Interviews with an LVN, the DON, and the Administrator confirmed that the admitting nurse was responsible for entering and clarifying hospital discharge orders, completing the admission assessment, notifying the physician of the resident’s arrival, and ensuring the pharmacy received the orders. The DON stated she was aware a nurse failed to handle the admissions of Resident #45 and Resident #46 appropriately by not entering medications into the EHR, not completing admission assessments including skin and pain assessments, and not ensuring diet and isolation orders were in place. The facility policy titled "Admitting a Resident" stated the licensed nurse should observe for open or draining areas, initiate admission nursing data collection, notify the attending physician of arrival and orders, and complete admission documentation.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0635 citations
Admission seizure medication orders were not timely processed
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Admission seizure medication orders were not timely processed for a resident with tracheostomy status, epilepsy, and convulsions. The hospital discharge paperwork listed lacosamide, Keppra, and Depakene, but the facility initially had only the AVS and did not enter orders for Keppra or Depakene; lacosamide was entered later. The MAR showed no evidence the resident received Keppra or Depakene, and staff interviews confirmed the missing orders were not fully communicated or processed at admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Anticoagulant Orders on Admission
E
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Missed Anticoagulant Orders on Admission: A resident admitted after a suspected CVA with emphysema and cardiomyopathy had hospital discharge orders for apixaban starter pack therapy, but the facility did not ensure the medication was ordered correctly on admission. Review of the MAR showed 4 missed 10 mg doses, and the DON stated the admission nurse transcribed orders while the ADON reviewed them as a second set of eyes.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Enter Admission Wound Orders
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Failure to Enter Admission Wound Orders: A resident was admitted with surgical wounds and a coccyx pressure ulcer, but the facility did not transcribe the hospital discharge wound orders into the chart at admission and did not obtain an order for the coccyx wound. The wound treatments were not documented as started until several days later, despite staff stating that admission orders should be entered from the discharge paperwork and wound orders obtained when a wound is identified.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Immediate Physician Orders for Wounds at Admission
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Failure to Obtain Immediate Physician Orders for Wounds at Admission: A resident admitted with gangrene, DM2, and osteomyelitis had a recent toe amputation with a surgical wound and a stage II sacral PU, but no wound care orders were in place on admission. The admitting LVN stated she forgot to contact the MD, and the treatment nurse later found no wound care orders when she assessed the resident; orders for the incision and sacrum were not entered until several days later, and no wound care was documented in the interim.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Delayed Entry of Admission Medication Orders
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

A resident admitted with anxiety, ESRD, and CHF had physician medication orders faxed from the discharging facility before admission, including PRN morphine, lorazepam, and acetaminophen. The facility failed to enter the orders into the clinical record in a timely manner, and the DON confirmed the delay.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Admission Orders for PICC Line and Contact Isolation
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

A resident was admitted with a PICC line, MDR UTI, and a need for contact isolation, but physician orders for IV meropenem, PICC maintenance, and isolation precautions were not in place until several days later. Staff interviews and record review showed the hospital had reported the resident’s IV therapy and isolation needs at admission, yet the facility did not have the needed orders or signage in place when the resident arrived.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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