F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D

Catheter tubing not secured and drainage spigot not cleaned after emptying

Symphony Maple CrestBelvidere, Illinois Survey Completed on 09-25-2025

Summary

The facility failed to ensure appropriate catheter care for two residents with indwelling urinary catheters. For one resident with diagnoses including anxiety disorder, hypertension, depression, mild protein calorie malnutrition, COPD, neuromuscular dysfunction, edema, and multiple sclerosis, the catheter tubing was observed hanging and pulling to the side with a lot of sediment in the tube and amber urine in the drainage bag, and no secure device was in place. The RN stated secure devices are used on catheter tubing to prevent the catheter from getting pulled out, and the DON stated the facility uses leg straps for anyone with a foley and that the straps should be in place to stop pulling and tugging, help prevent breakdown, and prevent the catheter from coming out. The resident’s care plan addressed monitoring placement of tubing but did not show use of a device to anchor the tubing, and the facility’s catheter policy did not include information about securing the tubing. For another resident with diagnoses including neuromuscular dysfunction of the bladder, paraplegia, autonomic neuropathy, and anxiety disorder, the CNA emptied the urinary drainage bag while the end of the catheter tubing touched the container twice. The CNA did not clean the end of the tubing before reattaching it. The DON stated that if the tubing touched the container, it should have been cleaned with alcohol swabs, and that the end of the tubing should be wiped with an alcohol pad after the drainage bag is emptied, even if it does not touch the container, to prevent infection and keep it clean. The resident was cognitively intact, was on enhanced barrier precautions related to an indwelling catheter and history of MRSA, and was dependent on staff for toileting and peri-care. The facility’s indwelling catheter policy addressed daily cleansing, keeping the drainage bag below bladder level, keeping the bag off the floor, keeping tubing free of kinks, and emptying the bag every shift and as needed, but did not address cleaning the spigot after emptying or avoiding contact between the spigot and the container.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0690 citations
Improper catheter drainage bag handling and emptying
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with an indwelling catheter and severe cognitive impairment had catheter drainage care observed to be inconsistent with the care plan and facility policy. An RN placed the urine graduate on the floor while emptying the leg bag and did not cleanse the drainage outlet with an alcohol swab, and the resident’s drainage bag was later observed lying directly on the floor instead of being kept in a privacy bag or hung on the bed frame.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Catheter-Associated UTI Signs
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Failure to Monitor Catheter-Associated UTI Signs: A resident with dementia, muscle weakness, and protein-calorie malnutrition had a physician order to monitor and report signs of catheter-associated UTI, but staff did not complete the ordered monitoring. The resident was observed with white, milky urine in the catheter tubing and bag on multiple days, the MAR showed the monitoring order was not completed, and the CNO stated the cloudy urine was the resident’s baseline and that no physician notification was documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Condom Catheter Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Failure to provide and document condom catheter care for a resident with stroke, contractures, cognitive communication deficit, kidney disease, and chronic sacral ulcers. The resident had a condom catheter placed to help with bladder incontinence and sacral ulcer healing, but the physician orders did not identify the catheter or required care, the care plan only addressed patency, urine output, and skin checks, and the chart lacked catheter care, catheter changes, and skin assessments for an extended period. An incident report showed the catheter became dislodged and caused a 7 cm penile laceration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate catheter and perineal care
E
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Inadequate catheter and perineal care was observed for multiple residents with urinary devices and incontinence needs. A resident with an indwelling catheter had cloudy urine, sediment, bleeding, pain, and an unsecured catheter after staff reportedly pulled on it during care. Other residents were found with urine- and stool-soiled clothing, bedding, and catheter dressings, leaking or dangling urinary tubes, delayed brief changes, and incomplete peri-care that did not include the full frontal perineum, labial folds, urethra, or catheter area.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Bag Resting on Floor
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a suprapubic indwelling catheter, bladder dysfunction, and a recent UTI was observed in the dining room with the catheter drainage bag hooked to the wheelchair and resting in direct contact with the floor on more than one occasion. Staff, including a CNA, an LPN, and the DON, acknowledged the bag should not have been on the floor, and the facility policy and CDC guidance cited in the report state the drainage bag should be kept below the bladder and not rested on the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Nephrostomy Drainage Positioning
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Improper Nephrostomy Drainage Positioning: A resident with MS, neurogenic bladder, and a left nephrostomy tube had the drainage bag hung from a wheelchair armrest with tubing positioned above the insertion site, preventing dependent urine drainage. A TMA said this was the usual setup, and the RNCM and DON confirmed the bag and tubing were incorrectly positioned and not allowing urine to drain appropriately.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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