F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
E

Personal Resident Refrigerators Not Properly Monitored or Maintained

Avantara Evergreen ParkEvergreen Park, Illinois Survey Completed on 04-30-2026

Summary

The facility failed to ensure that residents’ personal refrigerators were maintained at safe temperatures for food storage, failed to properly document daily refrigerator temperature checks, failed to date open food items, and failed to keep residents’ refrigerators clean. These issues involved four residents reviewed for the safety of personal food items: R17, R50, R78, and R89. On observation, R17’s personal refrigerator did not have a temperature monitoring log, and a large amount of a brown, sticky substance was present on the bottom shelf. R17, who was cognitively intact with diagnoses including osteomyelitis of the vertebra, diabetes mellitus, and paraplegia, stated the refrigerator contained only personal food and that the facility had provided it. R17 also said housekeeping usually cleaned the refrigerator, but was unsure when it was last cleaned. A staffing coordinator acknowledged the missing temperature log and that the refrigerator was not clean. R50 and R78 shared a personal refrigerator that contained an undated Tupperware container with garlic bread and lasagna and an undated plastic sandwich bag with cheese puffs. R50, who was cognitively intact, identified the food as belonging to R78 and said both residents used the refrigerator. R78 had a BIMS score indicating moderately impaired cognition and could not be interviewed due to altered mental status. In another room, R89’s refrigerator had a temperature log with no entries from 4/23/26 through 4/27/26, and the thermometer read 50 degrees. Staff stated the refrigerator should be between 38 and 40 degrees, that housekeeping checked and cleaned resident refrigerators daily, and that the refrigerator had not been checked since 4/22/26. The nursing supervisor stated the refrigerator was too warm, had not been checked, and that the food may not have been properly stored; R89 later stated staff told them the refrigerator was taken away because it was not working right.

Penalty

Inspection fine: $72,090
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0813 citations
Spoiled, Expired Meat Left in Resident Refrigerator
D
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

A resident’s personal refrigerator contained expired [NAME] salami that was greyish and sitting in sour-smelling liquid, and the resident said he did not know it was spoiled and would have eaten it. The resident had vascular dementia, diabetes, and a hx of stroke with cognitive deficits, while staff gave conflicting accounts of who was responsible for checking resident refrigerators and removing expired food.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unlabeled Perishable Food Stored in Resident Refrigerator
D
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

A resident's thermal bag in the residents' refrigerator contained perishable food, including raw organic kraut and another liquid container, that was not labeled with storage or expiration dates. The resident had cognitive impairment and needed assistance with several ADLs, while an LVN and the DSS stated refrigerated food should be labeled and dated to support food safety. The facility policy required visitor-brought perishable food to be clearly labeled and discarded after 48 hours if not consumed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unlabeled and Undated Food in Resident Nourishment Refrigerator
D
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

Unlabeled and undated food items were found in a resident nourishment refrigerator used for personal food storage, including opened and unopened dairy, salad, and frozen items with missing open dates or use-by dates. The DM and ADM stated no one was monitoring the refrigerator, and the facility policy required food brought in by family or visitors to be labeled, dated, and discarded if not used within 3 days.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Lack of Policy for Personal Food Storage Amid Rodent Infestation
C
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

The facility lacked a policy for personal food storage while rodent feces was observed in resident rooms and throughout the facility. Food items were stored in residents’ rooms, the owner reported an ongoing rodent infestation, and the DON and an LPN stated no education had been provided to residents or staff about reducing or controlling the infestation or food storage in rooms. The administrator stated there was no policy on personal food storage.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unlabeled and Undated Food Items Found in Residents’ Refrigerators
D
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

Unlabeled and undated food items were found in two residents’ personal refrigerators, including watermelon pieces and an opened cheese dip container with fuzzy patches. An RN confirmed the watermelon was not labeled or dated, and an LVN confirmed the cheese dip was also unlabeled and undated. The DON stated perishable items in residents’ refrigerators should be labeled and dated, and nursing staff were responsible for removing unlabeled or undated food items daily.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Refrigerator Temperature Above Required Limit
E
F0813 F813: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Short Summary

A resident refrigerator in the Activity/Dining Room was observed at 51 degrees F during an observation and interview with the DS. The DS stated the temperature should be 41 degrees F or below to keep food safe, and noted the food in the refrigerator had been brought in by residents' family and visitors. The facility policy required refrigerator temperatures to be 41 degrees F or below.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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