F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
D

Improper Vaccine Consent for Residents Lacking Capacity

Overland Terrace Healthcare & Wellness Centre, LpLos Angeles, California Survey Completed on 06-05-2026

Summary

The facility failed to ensure that three residents with cognitive impairment did not sign vaccine consent forms when they lacked the capacity to make informed medical decisions. Resident 1 was admitted with quadriplegia, muscle weakness, and dysphagia, and the MDS showed severe cognitive impairment and dependence on staff for ADLs. The physician’s H&P stated the resident had waxing and waning capacity for medical decision making due to dementia, yet the resident signed forms to refuse influenza, pneumococcal, and COVID-19 vaccines. Resident 43 was admitted with dysphagia and protein-calorie malnutrition, and the MDS indicated severe cognitive impairment with dependence on staff for all or most ADLs. The H&P stated the resident did not have capacity for medical decision making due to CVA and encephalopathy, yet the resident signed consent forms to receive influenza and COVID-19 vaccines. Resident 61 was admitted with dysphagia, hemiplegia, and hemiparesis, and the MDS showed moderate cognitive impairment with varying levels of staff assistance needed for ADLs. Despite this, the resident signed consent forms to receive influenza, pneumococcal, and COVID-19 vaccines. During interview, the Infection Prevention Nurse/LVN stated informed consent requires that the resident understand the vaccine, side effects, and make the decision, and that if a resident cannot make decisions, the representative should sign on the resident’s behalf. The DON stated that Resident 1, Resident 43, and Resident 61 did not have the capacity to make decisions and sign consent forms for vaccines, and that when a resident is not able to make decisions, the facility needs to call the resident’s representative to give consent. The facility’s policy stated that if the resident lacks capacity to provide informed consent, the surrogate decision maker will provide informed consent, or if none exists, the facility will convene a surrogate interdisciplinary team.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0552 citations
Failure to Obtain Informed Consent Before Starting Duloxetine
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to Obtain Informed Consent Before Starting Duloxetine: The facility failed to obtain and document informed consent before starting Duloxetine for a resident with anxiety, depression, and chronic pain. The DON confirmed there was no informed consent for the medication, and the facility policy required informed consent before initiating psychotropic meds, including discussion of the target symptom, intended benefit, risks/side effects, and alternatives.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to Obtain Informed Consent for Psychotropic Medications: Two residents receiving psychotropic medications, including antidepressants, antipsychotics, and mood stabilizers, did not have documented informed consent in their records before the medications were administered. One resident had diagnoses including depression, bipolar disorder, and schizophrenia, and the other had traumatic brain injury, schizoaffective disorder-bipolar type, major depressive disorder, and paraplegia. The DON could not provide consent documentation for one resident, and the other resident's record lacked consent explaining the risks and benefits of the medications. The NP stated the facility is responsible for obtaining medication consents when residents are admitted on psychotropics or when doses or medications change.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Inform Resident/Representative Before Diazepam Use
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

A resident with diabetes, dementia, and CHF was started on Diazepam for anxiety, but the clinical record lacked evidence that the resident and/or representative were informed in advance of the medication’s risks, benefits, and alternative treatments. The DON confirmed the missing documentation, and the facility policy required RN-obtained consent and notification of the resident’s representative regarding desired effects and potential side effects.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

A resident with intact cognition and diagnoses including renal dialysis dependence, type 2 DM, and insomnia was prescribed clonazepam and temazepam, but the medical record lacked evidence of informed consent for either psychotropic medication. The DON was unable to locate signed consent, and stated that residents admitted on psychotropic meds needed a consent form signed on admission day.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Inform Residents of Nonpharmacological Options for Psychotropic Medications
E
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

The facility failed to document and offer nonpharmacological treatment options when obtaining consent for psychotropic medications for several residents. A resident with PTSD, anxiety, and depression; a resident with severe cognitive impairment and dementia; and two residents with dementia-related behaviors received antipsychotic, antianxiety, and/or antidepressant medications, and consent forms were completed, but the records did not show that alternate treatment interventions were presented. The DON confirmed the facility had no evidence that these options were provided with the psychotropic medication consents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to obtain informed consent for psychotropic medications: two residents were prescribed medications for mental health-related conditions, but the EMR did not show education or consent for all ordered drugs. One resident with intact cognition had orders for Depakote and gabapentin without documented education on risks, benefits, side effects, or alternatives. Another resident with severe cognitive impairment had consent for Celexa, but not for hydroxyzine or risperidone; the DON stated residents and/or families should know the risks and side effects before deciding to take the medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across California

Get a heads-up on the newest immediate-jeopardy (J–L) citations in California — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.