Failure to Provide Ordered Oxygen Therapy and Respiratory Monitoring
Summary
The facility failed to provide respiratory care and oxygen therapy consistent with physician orders and professional standards for two residents. The facility policy stated staff would provide respiratory care in accordance with resident care plans and physician orders, assess and monitor respiratory status, and notify the physician of changes in condition. The deficiency involved Resident 2, who had diagnoses including kidney failure, depression, and dysphonia, and Resident 60, who had medically complex conditions including respiratory problems, memory impairment, altered level of consciousness with behavior fluctuations, and required oxygen therapy. For Resident 2, a physician order directed staff to administer oxygen at 1 to 4 LPM via NC continuously to maintain oxygen saturation above 90% for shortness of breath, and the care plan instructed staff to administer oxygen per order. During observation, Resident 2 was lying in bed with the NC not in place while the oxygen concentrator was on at 2 LPM. The resident stated they felt short of breath and had difficulty breathing. When staff checked the resident, oxygen saturation was 86%, then 87% to 88% after the head of bed was raised, and staff noted the NC was not in the nostrils before placing it there. An RN stated staff should check to make sure the NC was in place, and the DON stated nursing staff were expected to check at least hourly to make sure oxygen was on and in the resident's nose, but they did not. For Resident 60, the care plan instructed staff to keep oxygen settings at 2 to 4 LPM via NC to keep oxygen saturation above 90% and to monitor for shortness of breath, increased breathing, accessory muscle use, and decreased oxygen saturation. During observation, Resident 60 was in a wheelchair in the hallway calling for help, using accessory muscles with forceful chest movement, and stating they were short of breath. A portable oxygen tank on the wheelchair had no tubing connected, and the oxygen saturation was 53%. Staff then connected the NC and placed it in the resident's nostrils, but the saturation remained 53%. The resident was later observed in the hallway without the NC in place, and the saturation was 87%. Review of the MAR showed staff did not document the LPM of oxygen administered as ordered, and progress notes did not document physician notification when oxygen saturation fell below ordered parameters. The DON stated staff were expected to offer oxygen according to the order, document the LPM administered, and notify the physician when saturation fell below parameters.
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