F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
D

Unlocked bathing room allowed access to stored chemicals

Wakonda Heritage ManorWakonda, South Dakota Survey Completed on 05-07-2026

Summary

The nursing home failed to ensure chemicals were stored safely away from residents in one of two bathing rooms. On 5/5/26 at 2:51 p.m., surveyors observed the bathing room unattended with the door unlocked, and the storage cabinet that contained skin care products and chemicals was also unlocked. The cabinet held a spray bottle of Ecolab rapid Multi Surface Disinfectant Cleaner, an aerosol can of Arrid extra dry antiperspirant, a can of UltraSure deodorant body spray, lotions, shampoos, skin creams, deodorants, and a skin protection ointment, and a bottle of Gentell baby shampoo was on top of the cabinet. On 5/6/26 at 11:03 a.m., the bathing room door and the storage cabinet door were again observed unlocked, allowing residents access to the items inside the cabinet, and several residents passed the room on their way to the dining room for lunch. A CNA stated the door should have been locked and that it likely was not relocked after an independent resident showered the day before. The administrator stated she knew cleaning chemicals and resident bathing products were stored in the bathing rooms and expected the rooms to be locked when not in use. The facility’s CMS 802 matrix showed 21 residents were marked as having Alzheimer's/Dementia, and the revised November 2025 Chemical Product Labeling and Storage policy stated that all chemicals must be kept inaccessible to residents and visitors when not in use.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0921 citations
Unsanitary Hair Salon and Open Kitchen Drain
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

An open floor drain near the dish machine was observed without a grate, and the FSM confirmed it had no grate and was unsure how long it had been open. In the Hair Salon, the sink drain filter had a glob of hair, and 3 brushes plus a box of hair curlers had hair on them; the AD and HS both confirmed the unsanitary conditions, and the HS stated she might have forgotten to clean the salon after the beautician visit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Dirty resident room and unclean memory care dining room
E
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident room was observed in disrepair with unpainted wall areas, black marks, discoloration, ceiling staining, and scuffed, missing paint on the door frame, and the same conditions remained on follow-up. The memory care dining room floor also had food crumbs and debris under multiple tables; an LPN said it appeared not to have been cleaned after the prior night's meal, and the administrator confirmed the food was still present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Leaking and Loose Faucets in Facility Sinks
F
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Leaking and Loose Faucets in Facility Sinks: During a facility tour, a beauty shop style sink was observed leaking where the faucet connected to the sink, and maintenance staff stated they were not aware it needed repair. A sink in the soiled linens room on D/F Hall was also observed with a loose swivel faucet that leaked when turned on, and maintenance staff confirmed the observation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Sharps Containers Left Full and Unusable
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Sharps containers on a locked dementia unit were observed full to the point that they could not be opened, including one in a shower room with three uncapped used disposable razors sitting on top of it and another on a medication cart. The DON and an LPN confirmed the containers were unusable, and the LPN noted two residents on the unit required routine blood glucose monitoring with lancets that would need disposal in a sharps container.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Room Walls Found Moist, Stained, and Damaged
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Resident room walls were observed with moisture, black/gray staining resembling mildew or mold-like substance, bubbling paint, cracks, gouges, and dirty vents in multiple rooms, including B-2, B-4, B-6, B-8, B-10, and B-12. The Tel's record review showed no reports about the wall conditions for the past 6 months, and the ADM stated the moisture had been present for a while and had not previously been brought to the ADM and Maintenance Director's attention.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Broken Bedside Table Within Resident Reach
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident with moderate cognitive impairment and anticoagulant use had a bedside table within reach that was observed to be broken, with an unfinished edge, exposed particle board, splinters, and wood chips on the tabletop. A CNA confirmed the table was in poor repair and accessible to the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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