Failure to Maintain and Service Oxygen Concentrators
Summary
The facility failed to maintain oxygen concentrators consistent with professional standards of practice for 2 residents who used oxygen, specifically by not cleaning one resident’s oxygen concentrator filter weekly and by not ensuring preventative maintenance or servicing was completed for two oxygen concentrators. The Director of Nursing stated the facility did not have a policy related to preventative maintenance or cleaning for oxygen concentrators. An undated DeVilbiss 515 Series Instruction Manual stated the air filter and connector should be cleaned at least once a week. One resident was admitted with diagnoses including COPD, vascular dementia with anxiety, sleep apnea, and hypertension. The resident’s MDS showed moderate cognitive impairment, shortness of breath when lying flat, and continuous oxygen therapy. The care plan identified the resident as at risk for respiratory complications related to COPD, sleep apnea, and hypercapnia, and the resident had an order for 3 liters of oxygen via nasal cannula for oxygen saturation less than 90%. Although staff documented changing and dating the oxygen tubing and humidifier bottle weekly, there was no documented evidence that the oxygen concentrator air filter or connector had been cleaned. Observations on multiple dates showed the concentrator filter was dislodged and covered with visible dirt and lint, including thick grayish white lint that could not be pulled off with the fingers. Staff interviews confirmed the filter was dirty and needed cleaning or replacement, and staff stated night shift was responsible for cleaning the concentrators and changing tubing. The facility also failed to provide documentation showing preventative maintenance or servicing for the two DeVilbiss oxygen concentrators used by the residents. The Maintenance Director stated the oxygen concentrator company was responsible for maintenance and servicing, but he could not provide records showing the machines had been serviced. The DON stated he did not know when the concentrators were last serviced and did not know who to call for servicing, and he was unable to provide documentation of maintenance. Later, the DON stated the oxygen provider company maintained the concentrators, but the oxygen provider company’s customer service representative stated they did not provide DeVilbiss Healthcare concentrators to the facility. The Administrator stated the expectation was for the facility to follow protocol and was not aware of any timeframe or schedule for cleaning or maintenance of the oxygen concentrators.
Penalty
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