Infection Control and EBP Failures During Resident Care
Summary
The facility failed to ensure proper hand hygiene and infection control procedures were followed during incontinence care for a resident who had dementia, anxiety, major depressive disorder, chronic respiratory failure with hypoxia, panic disorder, arthritis, and muscle weakness, and who was dependent on staff for toileting hygiene. The resident’s care plan indicated enhanced barrier precautions (EBP) related to a history of multidrug-resistant organisms, with staff to wear gowns and gloves during high-contact resident activities. During observation, a CNA prepared a bed bath using only two washcloths for the entire bath and incontinence care. The CNA washed the resident’s chest and armpits, then used the same washcloth to wash the peri-area, opened the washcloth on her open palm, made several swipes along the abdominal area, and washed downward in the vagina and then back upward in the vagina. The CNA then rolled the resident and used the same washcloth to wash the backside. After the resident had a bowel movement and refused the bedpan, the CNA used the non-soapy washcloth to wipe the backside and left the room to get more washcloths. The CNA did not cover the resident while leaving to get more washcloths and left the resident on her left side with the backside exposed. During interview, the CNA confirmed she should have had a different washcloth for pericare, acknowledged using the open palm with the washcloth and wiping instead of using a clean section each time, and confirmed she only had two washcloths for cleaning the entire body. The unit manager stated there were educational opportunities for the CNA for proper incontinence care. The facility policy required cleansing from front to rectum, using a separate area of the cloth or a new wipe for each stroke, and using alternate sites of the cloth with each downstroke for female perineal care. The facility also failed to ensure staff were aware to follow EBP for a resident with indwelling medical devices. A resident with cholecystitis and chronic respiratory failure was readmitted with right and left upper quadrant JP drains and a PICC line, and the care plan required EBP for the duration of the stay. Observation showed the resident had JP drains on the abdomen, but there was no EBP signage outside the room. An LPN confirmed there was no EBP signage and stated there should be signage as a reminder for staff to wear PPE for high-contact resident care activities. CDC guidance reviewed by surveyors stated EBP may be indicated for residents with wounds or indwelling medical devices, regardless of MDRO colonization status.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.