F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
D

Failure to Provide Ordered Adaptive Eating Equipment

Willows At Willard TheWillard, Ohio Survey Completed on 04-09-2026

Summary

The facility failed to ensure assistive adaptive equipment was provided during meals for Resident #8, who had diagnoses including dementia, dysphagia, muscle weakness, atrial fibrillation, and hypertensive chronic kidney disease. The resident’s quarterly MDS showed severe cognitive impairment and that the resident required set-up or clean-up assistance with meals. A physician order dated 08/20/25 directed use of a plate guard and divided dish at all meals, and the nutrition care plan noted significant weight loss with interventions to provide adaptive equipment as ordered. During lunch observation on 04/08/26, the resident was eating in the main dining room and the meal was served on a regular dinner plate with no plate guard. The DON verified the resident had a regular plate with no plate guard and stated the ordered adaptive equipment was not listed on the resident’s meal ticket. The RCN also stated the facility had no policies regarding adaptive equipment for meals.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0810 citations
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide adaptive eating equipment: A resident with Alzheimer's disease, dementia, PCM, muscle weakness, and severely impaired cognition was supposed to receive a scoop plate with meals to support self-feeding. During lunch, staff served the meal on a regular plate instead, and the resident was observed with weak, unsteady hands while trying to scoop food. CNA confirmed the scoop plate was not provided, and the FSD and DON stated adaptive equipment should be provided with meals.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Adaptive Feeding Equipment Not Provided as Ordered
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Adaptive feeding equipment was not provided as ordered for a resident with hemiplegia, DM2, and vascular dementia. The resident’s order required a high sided plate and rocker knife, and the care plan noted the need for both items at meals, but an observed lunch tray did not include either item. The resident said he frequently did not receive the rocker knife or high sided plate and that it made eating harder.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

A resident with cerebral palsy, severe protein-calorie malnutrition, and severe cognitive impairment did not receive physician-ordered adaptive eating equipment at mealtime. The resident was observed eating from a standard plate with no divisions and using cups without straws, even though the meal card listed a divided plate and straw-equipped cups. The OT noted these items were needed to support self-feeding independence, and the care plan did not address the ordered equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Drinking Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide ordered adaptive drinking equipment: A resident who was cognitively intact and independent in eating had a care plan requiring a one-handled cup with a straw lid for beverages, but staff served hot coffee in a large Styrofoam cup instead. The resident spilled the coffee on himself, and an aide stated she was not aware of the resident’s adaptive cup requirement; the DON confirmed the resident should have been served hot liquids in the appropriate equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

Failure to provide ordered adaptive eating equipment. A resident with an order and care plan for a lip plate and built-up utensils was observed eating with standard utensils and had difficulty manipulating the fork, with food spilling from it. The OT stated the resident needed the adaptive equipment due to a change in hand dominance for eating, and the resident said the built-up utensils made eating much easier.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Adaptive Eating Equipment and Meal Setup
D
F0810 F810: Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Short Summary

A resident who needed assistance with ADLs did not receive the adaptive feeding cup or utensil setup listed in the care plan. The resident’s liquid was served in a regular cup, and the meal tray did not match the ticket because the entree and sides were served together instead of in separate bowls. An aide confirmed the ordered adaptive equipment and meal presentation were not provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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