Unsafe Bed Frame, Mattress, and Bed Rail Conditions
Summary
The facility failed to ensure resident beds were properly maintained in a safe manner for two residents. One resident had diagnoses including congestive heart failure, obesity, chronic respiratory failure, venous insufficiency, depression, atrial fibrillation, type 2 diabetes mellitus, hypertension, and venous thrombosis and embolism, and was dependent on staff for activities of daily living including bed mobility. Although the resident’s care plan included quarter upper bilateral side rails for bed mobility and transfer ability, observation showed the mattress was undersized, leaving approximately four inches of exposed metal bed frame on the right side and a four-inch gap between the mattress and the right upper quarter side rail. When staff turned the resident, the resident’s right foot contacted the metal bed frame with sharp edges, and the LPN verified the mattress was undersized and exposed the frame with a gap between the rail and mattress. The Maintenance Director later measured gaps of six inches at the foot of the bed, four inches in the middle, and three inches between the rail and mattress, and stated he was unaware when the bed and mattress were assessed for proper fit. A second resident had diagnoses including dementia, transient ischemic attack, cerebral infarction, spinal lumbar stenosis, anxiety disorder, paranoid schizophrenia, major depression, intellectual disability, congestive heart failure, and hypertension, and was dependent on staff for bed mobility and transfers with a history of falls. The resident’s care plan and physician order included upper quarter bilateral side rails for bed mobility and transfer ability enabler. Observation showed the bed had a loose quarter side rail on the left side and no quarter side rail on the right side. CNAs verified the left rail was loose and the right rail was missing, and stated the resident used the side rails when being positioned in bed and was fearful of falling without them. Later, an RN also verified the left bed rail was loose and the right bed rail was missing, and the Maintenance Director stated he was unaware of the loose and missing bed rail.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Missing Bed Rail Inspection Documentation: The facility failed to complete and/or maintain routine bed rail inspection records for all residents with side rails. A resident with bilateral half rails used for repositioning and safety due to frequent falls out of bed was observed with upper quarter-length rails, and maintenance staff from a sister facility later checked the rails without prior facility documentation. An undated bed entrapment inspection form showed 10 beds passed, but it did not identify who completed the assessments.
Nonfunctional Bed Frames and Electric Bed Not in Good Repair: The facility failed to ensure that several residents' bed frames had working manual lift mechanisms and that one resident's electric bed was in good repair. During observation, an electric bed control would not function even after the cord was found and reconnected, and multiple manual crank bed frames for other residents were observed not to work properly. A CNA stated the crank handles could not lift the beds, and the Maintenance Director acknowledged some crank handles were rusted and had been repaired with oil spray.
Failure to Inspect U-Bar as Part of Regular Bed Safety Program: A resident with severe cognitive impairment and transfer assistance needs had a u-bar on the bed for transfers, but the facility did not include the u-bar in its regular maintenance inspection program. Surveyors observed the u-bar in place, reviewed records showing the device was ordered and used for transfers, and found no evidence that maintenance had regularly inspected it. The maintenance supervisor stated u-bars were not routinely inspected, and the DON/administrator were unaware of why regular inspections were not being done.
Facility staff failed to conduct and document routine inspections of resident bed frames, mattresses, and bed rails. Surveyors reviewed maintenance logs and found they reflected various repairs but did not show the required monthly bed inspections. The Administrator stated that routine inspections were not being conducted, and the DON provided a policy that included a 12-point monthly bed inspection checklist.
Bed mattresses did not fit the bed frames for three residents, leaving exposed gaps at the foot of the bed and between the mattress and side rail. One resident reported a foot had gotten caught in the gap more than once, another had a 7-inch gap at the head and side of the bed, and review of bed assessments showed the foot end had not been assessed for possible entrapment.
Failure to Inspect Bed Frames and Mattresses for Entrapment Hazards: Surveyors observed a resident asleep with the head at the foot end of the bed and later found a large gap between the mattress and footboard. Surveyors also found similar gaps on multiple beds across several units. The facility’s policy required annual bed entrapment checks, but records showed only limited mattress/bed measurements and no evidence of annual inspections.
Missing Bed Rail Inspection Documentation
Penalty
Summary
The facility failed to complete and/or maintain documentation of routine bed rail inspections for 10 of 10 residents with side rails. The report states the facility had a census of 78 residents. Resident #32 had bilateral half rails used to aid in repositioning and safety due to frequent falls out of bed, with a care plan goal initiated on 6/27/25 for the resident to remain free of falls out of bed and to assist with repositioning through the review date. A care plan intervention also directed staff to assist the resident with independence in repositioning. On 5/20/26, the Administrator observed that a resident had both upper quarter-length rails and stated the Housekeeping and Laundry Supervisor currently oversaw maintenance due to a recent staff changeover. Later that day, the Maintenance Director and Maintenance Assistant from a local sister facility were in Resident #32's room evaluating the bed rails, and one rail was removed and placed on the floor. They presented empty maintenance inspection sheets and stated facility staff had not provided prior documentation of bed rail assessments, and corporate management had called them in that day to check all bed rails in the facility. They stated they did not see anything wrong with Resident #32's bed rails, but were not used to this type and were not verifying that the entrapment zone measurements were correct. The Administrator later provided an undated Bed Entrapment Inspection form showing 10 resident beds passed, but the form did not identify who completed the assessments.
Nonfunctional Bed Frames and Electric Bed Not in Good Repair
Penalty
Summary
The facility failed to ensure that residents' bed frames had functioning manual lift mechanisms to raise or lower the bed and failed to ensure that a resident's electric bed was in good repair. During observation with CNA staff, R7's electric bed frame control was not functioning; the CNA looked under the mattress, found the electric cord, and tried to connect it to the bed frame, but the bed still did not work. The CNA stated she would notify Maintenance staff. During the same observation, several other bed frames with manual crank handles, including those for R3, R4, R5, and R6, were observed not to work properly. A CNA stated that if the crank handle cannot lift the bed, staff must bend too much to help residents who need assistance. The Maintenance Director stated that some bed frames had been repaired after nursing staff notified him, that some crank handles had rusted ends, and that he used oil spray to make stiff crank handles work properly. The Administrator stated the facility had started purchasing more electric beds and would continue replacing old bed frames with new beds.
Failure to Inspect U-Bar as Part of Regular Bed Safety Program
Penalty
Summary
The facility failed to ensure inspection of u-bars was included in its regular maintenance program for Resident #38, who was identified as using a u-bar on the right side of the bed. The resident had a physician order dated 06/14/25 stating that a u-bar may be used to assist with transfers, and a quarterly assessment dated 04/17/26 showed a BIMS score of four, indicating severe cognitive impairment and the need for partial to moderate assistance for transfers from chair to bed. On 05/05/26, surveyors observed the resident’s bed with a u-bar on the right side, and later observed the resident in bed with eyes closed and the u-bar still in place. The facility’s Bed Safety policy stated that maintenance staff should inspect all beds and related equipment as part of the regular bed safety program to identify risks and problems, including potential entrapment risks. However, review of the electronic clinical record did not show that the u-bar had been inspected as part of the maintenance program. The maintenance supervisor stated that u-bars were not regularly inspected and were only installed and removed when instructed, and the administrator stated they did not know why regular inspections were not being conducted.
Failure to Conduct and Document Routine Bed Inspections
Penalty
Summary
Facility staff failed to conduct regular inspections of resident bed frames, mattresses, and bed rails, and the facility did not maintain records showing that routine bed inspections were completed. Review of anonymous complaint #2963504 led surveyors to request the facility’s bed inspection logs. The Administrator stated that routine inspections were being done but that the facility had not kept very good records. During interview, the DON and Administrator provided maintenance logs dated from 1/2025 through 4/8/2026, which showed various repair concerns for equipment and other areas, but did not reflect routine inspection of the facility’s beds as required. The Administrator stated that maintenance checked bed motors when making repairs and confirmed that maintenance was not conducting routine inspections of the beds. The DON also provided the facility policy and procedure for equipment and utilities management, which included a checklist for a 12-point monthly bed inspection.
Bed Mattresses Did Not Fit Bed Frames, Creating Entrapment Gaps
Penalty
Summary
The facility failed to ensure that bed mattresses were compatible with bed frames and that areas of possible entrapment were identified for three residents. One resident was observed lying in bed with the bed frame larger than the mattress, leaving several inches exposed at the foot of the bed; the resident stated that a foot had gotten caught in the gap more than once over the past several months when attempting to get up to the bathroom at night. During a later observation with the Maintenance Director, the mattress was confirmed to leave a 5-inch gap at the foot of the bed. A second resident was observed with a 7-inch gap between the mattress and the side rail at the head of the bed, and the resident stated the mattress and bed frame had been used for the past month and that the resident had not rolled off the exposed bedframe and could independently reposition in bed. A third resident was observed with the bed frame larger than the mattress, leaving several inches exposed at the foot of the bed. Later observations with the Maintenance Director confirmed a 5-inch gap at the foot of the bed. Review of the bed assessments showed no evidence that the foot end of the beds had been assessed for the potential entrapment of body parts.
Failure to Inspect Bed Frames and Mattresses for Entrapment Hazards
Penalty
Summary
The facility failed to conduct regular inspection of bed frames and mattresses as part of its maintenance program to ensure mattress and bed frame compatibility and to identify possible entrapment areas for 4 of 4 units observed: Eagle, [NAME], Sagamore, and Windmere. The facility policy, revised 5/2/25, states that entrapment zones will be checked with the bed in the flat position, that Zone #7 between the head and foot board and the mattress end will not exceed 4 3/4 inches, and that all beds will be checked annually using the Bed Assessment Tool to Prevent Entrapment and when there is a change in side rail status. On 04/12/26, a surveyor observed Resident #7 asleep in bed with the head at the foot end of the bed, and on repeat observation later that day a large gap was seen between the mattress and the footboard, creating an area of possible entrapment. During additional observations, surveyors identified large gaps between the mattress and footboard on multiple beds in Windmere Unit rooms 100 D, 106 D, 107 W, 108 W, and 109 W; Eagle Unit room [ROOM NUMBER] W; Sagamore Unit room [ROOM NUMBER] W; and [NAME] Unit rooms 18 D and 20 D. The Administrator stated the improperly fitting mattresses had been identified and audited, and the Regional Engineering Director stated the facility inspects zones 1-4 annually, but the facility was unable to provide evidence of the original audit. The provided Bed System Measurement Device Test Results Worksheet showed only 10 beds measured in 2024 and 6 beds measured on 9/25/25, with no evidence of annual measurements.
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