F0880 F880: Provide and implement an infection prevention and control program.
J

Insulin Pen Shared Between Residents

Courville At ManchesterManchester, New Hampshire Survey Completed on 05-06-2026

Summary

The facility failed to ensure residents were free from exposure to bloodborne pathogen transmission when staff used one resident’s insulin pen to administer insulin to another resident. Resident #1 reported receiving someone else’s insulin about a week or two before being admitted to the hospital. The hospital discharge summary documented that Resident #1 accidentally received Lispro 19 units and Trulicity 1.5 mg, and the record contained no lab results for bloodborne pathogens and no orders for bloodborne pathogen lab work before or after hospitalization. Staff F, an LPN, confirmed that on 4/20/26 insulin from another resident’s open Lispro pen was administered to Resident #1. Staff C, the DON, confirmed that Resident #1 received Resident #2’s used Lispro insulin via multidose pen and that no bloodwork for bloodborne pathogens had been performed on either resident. Staff C also confirmed that Resident #1’s Durable Power of Attorney for Health Care had not been notified of the risk for transmission of bloodborne pathogens. The facility policy stated that needles, cannulas, and syringes are to be used for only one resident and that multidose insulin pens are to be clearly labeled for the resident and used only for the resident ordered. The CDC guidance reviewed stated that insulin pens are designed for just one patient and must never be used for more than one patient.

Penalty

Inspection fine: $35,270
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Follow EBP and Hand Hygiene During Incontinence Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to Follow EBP and Hand Hygiene During Incontinence Care: A resident with a catheter, hospice care, heart failure, and a lumbar compression fracture had a care plan for EBP requiring gown and gloves for high-contact care. During incontinence care, a CNA provided care without a gown, touched the bed linens, curtain, and gown with a uniform, and handled stool-soiled items without changing gloves or performing hand hygiene. A second CNA assisted with turning and wiping stool but changed gloves without hand hygiene; an RN later stated the PPE and hand hygiene used were not appropriate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control and Enhanced Barrier Precautions Not Used During Wound Care
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Infection Control and EBP Not Used During Wound Care Three residents with open wounds received wound care from RNs without PPE, and there was no PPE or precaution signage outside their rooms. The nurses and leadership stated the residents were not on EBP because the wounds were not infected or were considered simple dressings, even though the facility policy required gown and glove use for wound care involving any skin opening requiring a dressing and identified complex/infected wounds as EBP indications.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow EBP During Urinary Catheter Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to follow EBP during urinary catheter care: an LPN provided catheter care to a resident without wearing the required PPE gown, despite an EBP sign posted on the room door and gowns being available at the entrance. The nurse stated he wore a gown for contact precautions but not for EBP and was unaware a gown was required for catheter care; the IP, DON, and Administrator all stated a gown was expected for this high-contact activity.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete TB Testing on Admission
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident admitted for skilled nursing services did not have documented TB testing completed on admission. A T-spot was later drawn, but there was no record that the specimen was sent to the lab or that results were obtained. The DON stated the facility missed the resident during TB audit checks and that the sample was not processed because the lab form was not sent with it, despite the facility policy requiring TB screening and testing within 72 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses With PEG Medication Administration and Oxygen Tubing Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

The facility failed to maintain infection control for two residents. An RN did not sanitize hands between glove changes while administering medication via a resident’s PEG tube, despite the resident being on EBP and having a care plan for tube feeding and meds via PEG. In another instance, a resident with respiratory failure had oxygen tubing left unbagged when not in use, even though staff stated it should be bagged to prevent contamination.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE in Contact Isolation Room
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with klebsiella, a UTI, MDR organism status, an indwelling urinary catheter, and IV access was on contact precautions with signage at the door requiring hand hygiene, gown, and gloves before entry. A CNA entered the room and answered the call light without PPE, and later stated she only used PPE for catheter care. The charge nurse and DON stated staff were expected to wear PPE whenever entering the contact isolation room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across New Hampshire

Get a heads-up on the newest immediate-jeopardy (J–L) citations in New Hampshire — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙