F0880 F880: Provide and implement an infection prevention and control program.
J

Insulin Pen Shared Between Residents

Courville At ManchesterManchester, New Hampshire Survey Completed on 05-06-2026

Summary

The facility failed to ensure residents were free from exposure to bloodborne pathogen transmission when staff used one resident’s insulin pen to administer insulin to another resident. Resident #1 reported receiving someone else’s insulin about a week or two before being admitted to the hospital. The hospital discharge summary documented that Resident #1 accidentally received Lispro 19 units and Trulicity 1.5 mg, and the record contained no lab results for bloodborne pathogens and no orders for bloodborne pathogen lab work before or after hospitalization. Staff F, an LPN, confirmed that on 4/20/26 insulin from another resident’s open Lispro pen was administered to Resident #1. Staff C, the DON, confirmed that Resident #1 received Resident #2’s used Lispro insulin via multidose pen and that no bloodwork for bloodborne pathogens had been performed on either resident. Staff C also confirmed that Resident #1’s Durable Power of Attorney for Health Care had not been notified of the risk for transmission of bloodborne pathogens. The facility policy stated that needles, cannulas, and syringes are to be used for only one resident and that multidose insulin pens are to be clearly labeled for the resident and used only for the resident ordered. The CDC guidance reviewed stated that insulin pens are designed for just one patient and must never be used for more than one patient.

Penalty

Inspection fine: $35,270
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Use EBP, Perform Hand Hygiene, and Maintain Sanitary Laundry Practices
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with an indwelling Foley catheter had EBP identified in the care plan, but staff did not consistently wear gowns during close contact care, including vital signs, medication administration, hygiene-related contact, and topical treatment. In addition, a TMA administered medications to three residents without sanitizing hands between residents or before handling medications, despite policy and DON expectations requiring hand hygiene. Laundry practices were also inconsistent with sanitary handling, as staff sorted soiled laundry without gowns and gloves being available in the room and reported using only gloves for most dirty laundry tasks.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses During Insulin Administration
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LVN failed to follow hand hygiene and insulin pen preparation practices during a medication pass for a resident with diabetes. After washing his hands, he turned off the faucet with his bare hand, then administered insulin without cleaning the insulin pen’s rubber seal with alcohol first. The DON stated both actions were a break in infection control, and the facility policy required proper hand hygiene and noted that gloves do not replace hand hygiene.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Perform Hand Hygiene During Wound Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to perform hand hygiene during wound care was identified for a resident with a stage 4 coccyx pressure ulcer, diabetes, CAD, and HTN. An RN and the ADON provided perineal and wound care, but the RN repeatedly changed gloves without sanitizing hands and did not sanitize hands or change gloves before removing soiled packing and applying new wound packing and a dressing. The DON stated staff were expected to sanitize hands every time gloves were removed, and facility policy required hand hygiene after glove removal and before moving from a contaminated body site to a clean body site.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Failures During Medication Pass and Respiratory Equipment Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An RN failed to follow hand hygiene and safe medication handling during med pass, including touching dropped tablets and handling meds without gloves or hand hygiene between steps. The facility also failed to store nebulizer mouthpieces and masks in labeled bags when not in use for residents receiving respiratory treatments, including a resident with CHF, CKD, DM2, and anemia. The DON confirmed the expected storage and handling practices were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Cleaning of Community-Use Glucometer
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LPN was observed cleaning a community-use glucometer with an alcohol pad instead of the bleach wipe or equivalent required by the facility policy. The LPN stated he always used alcohol pads, while the DNS stated staff were to use bleach wipes. The glucometer was used for CBG checks on several residents with diabetes, and their records did not indicate a BBP.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE During Wound Care and Replace Oxygen Tubing Timely
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with MRSA and an abdominal wound was observed during wound care with contracted wound care staff entering without proper PPE, touching room items, and performing wound care without consistent hand hygiene or glove changes while moving from dirty to clean tasks; the same staff then went to another resident’s room without gowns despite EBP signage. The facility also failed to timely replace another resident’s oxygen tubing for CPAP/oxygen use, and the tubing had no label showing when it was last changed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across New Hampshire

Get a heads-up on the newest immediate-jeopardy (J–L) citations in New Hampshire — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.