F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

Medication, oxygen, and self-administration practices not followed

Plymouth Rehabilitation & Health Care CenterPlymouth, Massachusetts Survey Completed on 02-02-2026

Summary

The facility failed to ensure services were provided in accordance with professional standards of practice for four sampled residents. The deficiencies involved medication administration, oxygen management, and self-administration of a topical treatment. The report included interviews, record review, and direct observation showing that staff actions and omissions did not align with physician orders, facility policy, or nursing practice standards. For one resident with ESRD, hypertension urgency, and dialysis treatment, the physician ordered Labetalol 300 mg every 8 hours with a hold parameter for SBP less than 130. The MAR showed the 2:00 P.M. dose was repeatedly marked not given on dialysis days, and the record did not show that the physician or NP was notified of the missed doses. Nurses stated they held the medication when the resident was at dialysis and did not send medications to dialysis or report the missed doses. The DON stated the medication should have been scheduled around the times the resident was in the facility and that several missed doses should have been relayed to the physician or NP. For another resident with COPD and chronic respiratory failure, the surveyor observed a CNA manipulating the liter flow on a portable oxygen tank after the resident stated no oxygen was flowing. The CNA said she could fill portable oxygen tanks and turn them on, and another CNA was observed turning on a portable oxygen tank for the resident. A nurse stated CNAs were allowed to fill portable oxygen tanks but were not allowed to manipulate the liter flow, while another nurse stated CNAs were allowed to fill oxygen tanks and adjust the liter flow. The SDC stated oxygen is considered a medication and only licensed nurses can administer and manipulate the liter flow with a physician's order, and the DON stated CNAs should not be adjusting or turning on oxygen tanks. For a resident receiving scheduled Lorazepam for anxiety, the narcotic count was off by one tablet during a count with the surveyor and the nurse who had administered the morning dose. The nurse stated she was certain she gave the dose but then said, based on the remaining tablets, she was unsure whether the resident actually received the ordered medication. The incident report identified that the nurse signed one tablet out of the narcotic log without giving the medication and that the resident was unaware. For another resident who had pain, osteoarthritis, and muscle weakness, the surveyor observed a tube of Muscle Rub at the bedside and observed the resident applying it independently. The record did not contain an order for self-administration or bedside storage, and self-administration assessments indicated the resident did not want to self-administer medications and had not been assessed to do so.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Massachusetts

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Massachusetts — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙