F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
D

Failure to Provide Ordered Oxygen Therapy

Hillcrest Health Care CenterHawarden, Iowa Survey Completed on 05-06-2026

Summary

The facility failed to provide respiratory care and services in accordance with physician orders and professional standards for 2 residents who required oxygen. Resident #12 had diagnoses including HTN, DM, non-Alzheimer's dementia, and COPD, and the record showed an order for oxygen at 2-4 lpm via nasal cannula or mask every shift for COPD, along with care plan interventions for continuous oxygen use. The MAR/TAR lacked documentation for oxygen administration on one day, and during observation the resident was found seated with the nasal cannula in place but the concentrator plugged in and not turned on. The resident had a congested cough, and when staff checked the oxygen saturation it was 76% before oxygen was turned on and later 94% after oxygen was applied at 3 lpm. Resident #13 had diagnoses including HTN, depression, and COPD, with an order for oxygen at 2 lpm via nasal cannula to keep oxygen levels above 90% and to check oxygen saturations every shift. The care plan also directed staff to ensure oxygen was available when needed and to assist with turning on the portable oxygen tank. The MAR/TAR lacked documentation on multiple days, and during observation the resident was found without the nasal cannula on while the portable E-tank was set at 2 lpm and reading empty. Staff obtained a key, confirmed the tank was empty, and replaced it with a new tank after the resident's oxygen saturation was found to be in the low 80s. The DON stated the expectation was that a concentrator should be turned on when plugged in and the nasal cannula in place, and that oxygen should be used as ordered with tanks and concentrators turned on. The facility's oxygen administration policy stated oxygen therapy was to be administered as ordered, with the unit turned on to the desired flow rate, assessed for proper functioning, applied to the resident, and then reassessed for correct liter flow.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0695 citations
Missing Oxygen Order and Improper Nebulizer Storage
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Missing Oxygen Order and Improper Nebulizer Storage: A resident receiving oxygen for sleep apnea had no physician order specifying the oxygen delivery rate, even though staff were setting the rate. In a separate observation, a resident’s nebulizer mask was left unbagged on the nightstand while not in use. An LPN and the DON both stated respiratory equipment should be stored in a bag when not in use, and the facility policy required bagged storage between uses.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory equipment was not maintained and stored per standards
E
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Respiratory care was not provided in accordance with standards for several residents receiving oxygen and nebulizer treatments. Staff observed outdated oxygen tubing and humidification equipment, a nebulizer mouthpiece left out with tubing touching the floor, and oxygen supplies not stored properly. One resident’s oxygen was running at a higher flow than ordered, and staff confirmed the tubing and humidification items should be changed weekly and documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Storage and Dating of Oxygen and CPAP Equipment
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Improper Storage and Dating of Oxygen and CPAP Equipment: Two residents had oxygen equipment and CPAP items observed out of proper storage, including nasal cannula tubing on the floor, undated or empty humidifiers, and a CPAP mask on the floor. One resident had OSA with an order for oxygen at bedtime and as needed, and the other had COPD with orders for nightly CPAP and continuous oxygen. Staff stated the tubing, humidifier, and CPAP mask should be stored and dated per facility practice, and the facility policy required weekly changes and dating of oxygen equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Contaminated oxygen tubing was placed back on a resident
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident receiving continuous O2 via nasal cannula had the cannula found on the floor while the concentrator was running. A CNA placed the cannula back on the resident’s face before an LVN identified it as contaminated and replaced the cannula and tubing. The resident had diagnoses including hypertensive heart disease and atherosclerotic heart disease, and the care plan called for O2 at 2 L/min to maintain O2 sats above 92%.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory Equipment Not Stored Sanitarily
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident with COPD, a respiratory infection, continuous O2, and CPAP therapy had CPAP and nasal cannula tubing observed lying on the bed and the CPAP mask draped over the machine instead of being stored in a sanitary container. Staff interviews showed inconsistent understanding of how to store the respiratory equipment, and the facility did not provide the requested storage of the equipment when not in use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory Equipment Not Properly Labeled or Stored
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Respiratory equipment was not properly changed, labeled, or stored for a resident receiving nebulizer treatment. An undated aerosol mask attached to a nebulizer was observed on the resident’s nightstand, open to air, and remained there on a later observation. An LPN confirmed the mask was open to air and not stored properly, and the DON confirmed the mask and tubing had not been dated or stored properly.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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