Failure to Follow PPE, Contact Precautions, and Catheter Care
Summary
The facility failed to ensure staff used appropriate PPE and performed hand hygiene when handling soiled linens and trash in the memory care unit. During observation, a floor technician/housekeeping staff member picked up soiled trash behind the nurses station, held it against his body to remove excess air, twisted the bag several times, and placed it into a gray bin labeled for soiled linen only. He then went into the soiled utility room, handled soiled linen bags in the same manner, and added them to the same bin. Hand hygiene was not observed before or after the task, and the staff member touched access code buttons and doors when leaving the unit. In interview, the staff member stated he handled the soiled trash and linen without gloves or PPE and without completing hand hygiene before exiting the unit. Housekeeping leadership stated staff should not touch trash to their body and should use proper hand washing or disinfecting of hands, and that the behavior had been verbally addressed before. The facility also failed to ensure transmission-based precautions were followed for two residents on contact precautions for ESBL in urine. One resident had diagnoses including aftercare following joint replacement surgery, klebsiella pneumonia, and UTI, and had an order for contact precautions with verification of correct door signage and equipment present. Observations showed the room door without isolation signage or PPE near the doorway, and staff entered the room without gown or gloves while assisting the resident. Staff later stated they had not known the resident was on precautions and that PPE should have been worn every time the room was entered. Another resident had an order for contact precautions for ESBL in urine, yet observations showed enhanced barrier precautions signage on the doorway while a CNA entered the room without a gown and gloves to deliver breakfast and later returned without gown and gloves to remove the tray. The resident stated staff had not been using a gown or gloves when caring for them or changing the sheets, and staff stated they should have worn a gown and gloves every time they entered the room. The facility also failed to maintain proper urinary catheter care and maintenance for a resident with a suprapubic catheter. During observation, the resident was lying in bed with the bed in the lowest position, and the urinary catheter bag was resting on top of the floor mat and did not have a privacy cover. The resident had orders to check the catheter and tubing for kinks and flow of urine, secure tubing to prevent pulling out or trauma, and use enhanced barrier precautions for the suprapubic catheter during high-contact care activities. Staff stated the catheter bag should not be touching the floor for infection control purposes, but also stated it was difficult to keep the bag from touching the floor because the resident was a fall risk and the bed had to remain low. Leadership and the infection preventionist stated the bag should not be touching the ground and discussed using another type of barrier so it would not contact the floor.
Penalty
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