F0692 F692: Provide enough food/fluids to maintain a resident's health.
G

Failure to timely address significant weight loss

Harbor Village North Health And Rehabilitation CenNew London, Connecticut Survey Completed on 03-03-2026

Summary

The facility failed to initiate timely interventions to prevent ongoing significant weight loss for a resident with muscle weakness, diabetes, and dementia. The resident had severe cognitive impairment on MDS assessments, required set-up help for eating, and later became totally dependent on staff for personal hygiene, toileting, and transfers. The resident’s weight declined from 113.8 lbs. to 96 lbs. over the course of the record reviewed, including a 15 lb. loss in 6 months and a 13.5 lb. loss in 6 months on later weight review. The resident’s care plan identified nutritional risk related to dementia, diabetes, chronic kidney disease, congestive heart failure, and poor intake, with interventions including RD consultation, OT screening as needed, and supplements as ordered. Dietitian assessments documented poor intake, fair intake at times, and continued use of Boost Glucose, fortified cereal, and fortified pudding, but several later nutrition notes failed to accurately reflect all supplements the resident was receiving. Physician orders showed Boost Glucose twice daily for most of the period reviewed, later increased to three times daily, while the resident’s weight continued to fall. The record also showed that the resident was placed on a CCHO diet despite an earlier dietitian note stating a therapeutic diet was not indicated at that time related to quality of life. Survey observation showed the resident in bed at lunch, not attempting to eat independently, and refusing to eat when staff tried to assist. The resident also declined multiple offers for a sandwich. Meal ticket review showed preferences for ham and cheese sandwiches and finger foods, but the ticket did not direct that these be provided regularly or as a replacement or addition to meals on a daily basis. The RD stated she first identified significant weight loss after the resident had already lost weight and that the only intervention put in place was an increase in Boost Glucose to three times daily, while the record also showed that sandwiches and finger foods had already been in place since earlier orders. The facility weight policy required a reweigh within 24 hours for significant weight change and reporting of weight variance to the provider, and the nutritional assessment policy required a systematic, multidisciplinary process to define meaningful interventions for residents at risk for impaired nutrition.

Penalty

Inspection fine: $68,933
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Failure to Notify PCP and Family of Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Notify PCP and Family of Significant Weight Loss: A resident experienced significant weight loss after admission, with weights showing a marked decline over time and no weight-loss interventions in the care plan. Nursing and dietary notes documented continued monitoring and notification of the RD, but there was no documentation that the PCP or resident representative was notified about the 9.2% loss in 30 days, and the record lacked further weight-related follow-up.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight and Nutrition Status
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and nutrition status: one resident did not have a required weight evaluation, and two residents had significant weight loss without reassessment or new nutritional interventions. One resident with neurologic disease and malnutrition developed a coccyx pressure area that worsened, while another resident with diabetes, anemia, and malnutrition lost weight despite a supplement order. The DON and NHA confirmed the failures.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Significant Weight Loss and Follow Nutritional Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor significant weight loss and follow nutritional interventions. Two residents had documented weight loss that triggered facility policy for weekly weights and reweighing within 24 hours, but one resident was not weighed weekly after a major loss and a dietitian's order to increase Ensure was not implemented. Another resident with Alzheimer's disease and dysphagia had an MNA score indicating malnutrition, then lost 4.5 pounds in one week without a documented reweigh or notification to the MD or responsible party.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete RD Nutritional Assessments
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Complete RD Nutritional Assessments: The facility did not complete required admission nutritional assessments by an RD for two residents. One resident had a femur fracture, falls, and pulmonary disease, and another had renal dialysis dependence, sepsis, and a colostomy. Facility policy required an RD assessment within 72 hours of admission, but staff reported the facility had no current RD on staff after the prior RD resigned, and the DON confirmed the assessments were not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Weights
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Maintain Resident Weights: Surveyors found that multiple residents had ongoing poor PO intake and significant weight loss. One resident on comfort-focused care picked at meals and had severe weight loss; another with dementia and dysphagia slept through meals, left trays untouched, and did not receive feeding assistance during observation; a third with CHF, DM2, and dysphagia said the pureed food was cold and bland and returned trays; a fourth with dysphagia and a G-tube had choking and swallowing difficulty with pureed foods; and a fifth with stroke-related weakness said she disliked the food and wanted salt. Chart review showed repeated weight loss, nutrition notes, and RD interviews documenting inadequate intake, supplements, and interventions that did not address the stated causes of poor intake.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Feeding Assistance and Swallowing Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Feeding Assistance and Swallowing Orders: A resident with severe cognitive impairment, malnutrition, and dysphagia was supposed to receive meal assistance, no straws, and supervised feeding with modified liquids and textures. Surveyors observed staff setting up meals and leaving the resident alone, and also observed the resident using a straw despite restrictions. Therapy and the DOR stated the resident needed supervision, cueing, and staff present during meals, while an LPN confirmed medications were being given whole in applesauce without a physician order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Connecticut

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Connecticut — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.