F0692 F692: Provide enough food/fluids to maintain a resident's health.
G

Failure to timely address significant weight loss

Harbor Village North Health And Rehabilitation CenNew London, Connecticut Survey Completed on 03-03-2026

Summary

The facility failed to initiate timely interventions to prevent ongoing significant weight loss for a resident with muscle weakness, diabetes, and dementia. The resident had severe cognitive impairment on MDS assessments, required set-up help for eating, and later became totally dependent on staff for personal hygiene, toileting, and transfers. The resident’s weight declined from 113.8 lbs. to 96 lbs. over the course of the record reviewed, including a 15 lb. loss in 6 months and a 13.5 lb. loss in 6 months on later weight review. The resident’s care plan identified nutritional risk related to dementia, diabetes, chronic kidney disease, congestive heart failure, and poor intake, with interventions including RD consultation, OT screening as needed, and supplements as ordered. Dietitian assessments documented poor intake, fair intake at times, and continued use of Boost Glucose, fortified cereal, and fortified pudding, but several later nutrition notes failed to accurately reflect all supplements the resident was receiving. Physician orders showed Boost Glucose twice daily for most of the period reviewed, later increased to three times daily, while the resident’s weight continued to fall. The record also showed that the resident was placed on a CCHO diet despite an earlier dietitian note stating a therapeutic diet was not indicated at that time related to quality of life. Survey observation showed the resident in bed at lunch, not attempting to eat independently, and refusing to eat when staff tried to assist. The resident also declined multiple offers for a sandwich. Meal ticket review showed preferences for ham and cheese sandwiches and finger foods, but the ticket did not direct that these be provided regularly or as a replacement or addition to meals on a daily basis. The RD stated she first identified significant weight loss after the resident had already lost weight and that the only intervention put in place was an increase in Boost Glucose to three times daily, while the record also showed that sandwiches and finger foods had already been in place since earlier orders. The facility weight policy required a reweigh within 24 hours for significant weight change and reporting of weight variance to the provider, and the nutritional assessment policy required a systematic, multidisciplinary process to define meaningful interventions for residents at risk for impaired nutrition.

Penalty

Inspection fine: $106,050
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Incorrect Enteral Hydration Rate
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with a feeding tube, severe cognitive impairment, quadriplegia, and persistent vegetative state did not receive enteral water at the ordered rate. Staff observed the pump set at 30 ml/hr even though the physician order was for 45 ml/hr for 22 hours with 2 hours of gut rest. An LVN confirmed the incorrect rate and stated he was not aware of any order change, while the DON and ADM stated nurses were responsible for checking orders and pump rates.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Nutritional Supplement
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Provide Ordered Nutritional Supplement: A resident at risk for malnutrition did not receive a physician-ordered frozen nutritional treat with lunch and dinner. Observations showed the meal trays contained food and drinks but no supplement, and the resident stated she was not getting any frozen nutrition treat. Staff interviews revealed the order was not communicated to the kitchen program and was not appearing on the meal ticket; the kitchen manager said changes depended on nursing communication, and the DON said the CDM typically ensured items were on the tray.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Address Significant Weight Loss and Poor Intake
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with DM, weakness, and right-sided hemiplegia after a stroke had a 20% body weight loss and appeared gaunt and thin. Meal intake was under 50% on many days, but there was no documentation that meal replacement was offered, the Kardex lacked that intervention, and the IDT care conference did not result in any documented weight-loss strategies or feeding tube plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Weekly Weights for Resident With Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Missed Weekly Weights for Resident With Significant Weight Loss: A resident with tube feeding, poor PO intake, dysphagia, and a history of significant weight loss had a physician order for weekly weights due to weight change, but multiple weekly weights were not recorded. The RD noted the resident had lost weight when TF was reduced and that family snacks may have contributed to weight gain, while the dietary note documented ongoing supplements, bolus Jevity 1.5, and a 6-month unplanned weight loss of 25.6 lbs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Fluid restriction orders were not implemented or documented for two residents
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Fluid restriction orders were not implemented or documented correctly for two residents. One resident with DM and ESRD had conflicting MAR and nursing documentation for a 1500 mL fluid restriction, with no clear total amount and inconsistent amounts from dietary vs nursing. Another resident with DM, dysphagia, and HTN had hospital discharge orders for a 1.6 L/day fluid restriction, but the EHR care plan and diet orders did not include it, and staff said it should have been implemented or clarified on admit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to monitor weight loss and nutrition status
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to maintain nutrition status for two residents. One resident with CHF, COPD, hepatitis C, and cognitive impairment reported hunger and said he was supposed to receive large portions, but no large-portion order was in place and his significant weight loss was not identified or verified until later. Another resident with ESRD, CHF, malnutrition, and hemodialysis had a daily weight order for fluid overload, yet multiple weights were not obtained or documented, and the resident was not on the dietician follow-up list.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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