F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
E

Failure to Monitor Anticoagulant/Antiplatelet Therapy and Specify Safe Ondansetron Dose

Heritage ManorMonterey Park, California Survey Completed on 04-30-2026

Summary

The facility failed to monitor residents receiving anticoagulant or antiplatelet medications for signs and symptoms of bleeding in accordance with their care plans. Resident 3 was admitted with acute respiratory failure with hypoxia, cachexia, and DM, and had severely impaired cognition. The resident had orders for Aspirin 81 mg daily for CVA prophylaxis and Eliquis 2.5 mg twice daily for CVA prophylaxis. The care plan directed staff to monitor for blood in the urine or stool, unusual bleeding, bleeding from the gums or nose, excessive wound bleeding, large hemorrhagic areas, and petechiae, but the record did not show documented monitoring for these signs. RN 3 stated no monitoring was being done because it was in the care plan, and the DON stated there were no physician orders for monitoring because the facility had removed them after being told monitoring was not needed if it was in the care plan. Resident 40 was admitted with dementia, DM, and atrial fibrillation and had severely impaired cognition. The resident received Eliquis 2.5 mg twice daily for DVT prevention. The care plan required monitoring and documentation of adverse reactions to anticoagulant therapy, including blood in urine or stool, severe headaches, nausea, vomiting, diarrhea, muscle or joint pain, lethargy, bruising, blurred vision, shortness of breath, appetite loss, mental status changes, vital sign changes, bleeding gums, nosebleeds, unusual bruising, lab changes, blood pressure changes, and blood clot. The record did not show documented evidence that staff monitored the resident for these adverse reactions in accordance with the care plan. Resident 75 was admitted and later readmitted with DM and kidney failure and had moderately impaired cognition. The resident had orders for Brillinta 60 mg twice daily for MI and Aspirin delayed release 81 mg for CVA prophylaxis, and received both medications during the review period. The care plan required monitoring for bleeding and bruising related to antiplatelet therapy. During observation, a large dark purple bruise was noted on the left anterior hand, and the resident stated he probably bumped his hand on the doorway. RN 3 stated the bruise had not been reported to the physician because nursing was not aware of the condition and the need to monitor for bruising or bleeding due to antiplatelet use. CNA 5 gave inconsistent statements about when and to whom the bruise had been reported, and the DON stated there was no change of condition or physician notification for the bruises observed three days earlier. The resident record did not document the bruising. The facility also failed to include a maximum daily dose in the physician order for Resident 65’s ondansetron. Resident 65 was admitted with muscle wasting and atrophy and COPD and had severely impaired cognition. The order was for Ondansetron 8 mg every 6 hours as needed for nausea/vomiting for 14 days, but it did not specify the adult maximum dose. RN 1 stated the resident had vomiting and received Ondansetron doses on two occasions, and during review she stated the maximum daily allowance was 24 mg per day and that she would verify the dosage with pharmacy. The order was later clarified to include a limit not to exceed 24 mg in 24 hours, and the DON stated the dosage had exceeded the recommended dosage and was a potential for overdosing.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0757 citations
Failure to Document Nonpharmacological Interventions Before PRN Pain Medication
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

Failure to document NPI before PRN oxycodone was given to a resident with bipolar disorder and dementia. The resident had an order for PRN oxycodone and a separate order for NPI, but MAR review showed the medication was administered nine times and the progress notes did not show NPI was used first. The UM and DON stated NPI should be attempted before PRN pain meds are given.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administered Outside Ordered BP Parameters
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

A resident’s midodrine was administered multiple times despite MAR-documented BPs above the prescriber’s hold parameter of SBP > 120. The RN stated a check mark means the med was given and was unsure why the resident’s midodrine was marked that way, while the DON confirmed the med should not have been administered when BP was outside parameters and that the MAR check mark indicates administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Hold Antihypertensive Medications for Low Blood Pressure
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

Failure to hold antihypertensive meds as ordered occurred when staff administered Amlodipine and Carvedilol to a resident with HTN despite BP readings below the ordered diastolic parameters. The MAR showed multiple doses were given when DBP was under 60, and the DON confirmed the meds should have been held per the physician's orders and facility policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unnecessary Nicotine Patch Given to Non-Smoker
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

A resident who was not a smoker received a nicotine patch for smoking cessation after returning from a hospital stay, even though staff confirmed she had no smoking history. The resident reported the patch made her feel sick, caused diarrhea, and left her upset and stressed. Interviews showed the charge nurse did not investigate the hospital order, the resident refused the patch on multiple days, and the pharmacist’s MRR did not note the inappropriate order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unnecessary Metformin Given Without Supported Diabetes Diagnosis
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

A resident with paranoid schizophrenia, CKD, and severe cognitive impairment received Metformin for 8 days even though no DM diagnosis was supported by the record. An NP note added type 2 DM and started Metformin based on an HgbA1c that was not consistent with the resident’s prior normal HgbA1c results, and later staff found no lab evidence to support the diagnosis or order. The guardian questioned the order, and staff could not provide evidence of incident-specific education.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Blood Pressure Medication Given Without Required Vital Sign Monitoring
D
F0757 F757: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Short Summary

A resident with dementia, HTN, and edema had an order for daily amlodipine with hold parameters for low systolic BP or HR. The MAR showed the medication was given regularly without evidence that BP and HR were checked before administration, and vital signs records showed they were not being monitored daily. The DON confirmed the findings.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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