F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

G-tube Medication Administration Not Performed per Policy

Plaza HealthcareScottsdale, Arizona Survey Completed on 05-08-2026

Summary

The facility failed to follow professional standards of practice and its own policies during medication administration via gastrointestinal tube for multiple residents. During one observation, an LPN entered a resident’s room with crushed medications mixed in water and a cup of water, but did not identify the resident by wrist band before administration. The resident was observed lying supine with the head of the bed not elevated while the LPN administered the medications through the gastrointestinal tube. After administration, the LPN placed the syringe on the bedside container instead of placing it in the dated bag, and the resident was left lying flat when the LPN exited the room. During a second observation, the same LPN identified another resident by wrist band, but the resident was also observed lying supine with the head of the bed not elevated during gastrointestinal tube medication administration. The LPN removed a syringe from a sealed, dated bag, checked tube placement and residual, flushed the tube with water, administered the crushed medications mixed with water, and then placed the syringe back into a dated bag without rinsing it with water. In interviews after the observations, the LPN stated the head of the bed should be elevated 30-40 degrees during administration and that the syringe should be placed in a dated plastic bag to protect the resident from bacteria or infection. A separate observation with an RN showed medications being crushed together and mixed with water before administration through a gastrointestinal tube. The RN flushed the tube with water, administered the medication mixture, and then flushed again, but was not observed checking tube placement or residual before the initial flush. The RN placed the syringe in a container on the bedside table rather than in a dated bag and did not rinse it after use. The DON stated that tube placement and residual should be checked before administration, medications should be given one at a time, crushed one at a time, the head of the bed should be elevated 30-40 degrees before administration and kept elevated for 30-45 minutes after, and the syringe should be placed in a dated, sealed bag.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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