Failure to Maintain Functioning Oxygen Concentrator
Summary
The facility failed to ensure safe and appropriate respiratory care for a resident with COPD and chronic respiratory failure who required oxygen via nasal cannula. Resident #93 had diagnoses including chronic respiratory failure with hypoxia, shortness of breath, hypertension, COPD, acidosis, and generalized anxiety disorder. Her care plan directed staff to provide oxygen as ordered, monitor for respiratory distress, and observe for changes such as decreased pulse oximetry, increased respirations, restlessness, and air hunger. Physician orders and respiratory documentation showed she routinely used oxygen and had baseline SpO2 readings in the upper 90s while on oxygen. On 4/28/2026, surveyors observed the resident in bed with her nasal cannula in place and the oxygen concentrator attached beside her bed. At 8:48 a.m., the concentrator had a red light illuminated next to a wrench symbol and the flow meter showed no flow. The resident stated she felt okay and believed the machine was working because she could hear it vibrating. At 2:11 p.m., the same concentrator was still showing a red light, making a humming noise, and emitting a loud beeping alarm, with the flow meter still reading below 0 lpm. The resident stated the beeping had been occurring for hours and said, "I don't feel like I'm getting enough air." When the nurse was notified, he initially remained at the nurses' station, then entered the room and adjusted the flow dial so the flow meter rose to 2 lpm, but the concentrator continued to display a red light and alarm. He stated he did not know the cause of the red light or alarm and would need to consult respiratory therapy. The resident's SpO2 was then measured at 92%, fluctuating between 91% and 93% over 1 to 2 minutes. Later that day, the resident was observed with a new oxygen concentrator and stated staff had brought it in shortly after the surveyor left the room. Staff interviews indicated a CNA had heard the beeping and reported it to the nurse, while the nurse denied hearing the alarm before the surveyor brought it to his attention. The facility's oxygen concentrator policy stated the nurse shall verify physician orders for the rate of flow and route of administration of oxygen.
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