F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Unlocked and Improperly Stored Mechanical Lifts on Multiple Halls

Heritage Gardens Rehabilitation And HealthcareCarrollton, Texas Survey Completed on 04-14-2026

Summary

The deficiency involves the facility’s failure to keep the resident environment as free of accident hazards as possible by not ensuring mechanical lifts were locked, secured, and properly stored when not in use on three of four resident halls (200, 300, and 400). During observations on multiple halls, surveyors found one unlocked and unsecured mechanical lift parked between two resident rooms on the 200 Hall, another unlocked and unsecured lift parked outside a resident room on the 400 Hall, and a third unlocked and unsecured lift parked outside a resident room on the 300 Hall. At the same time, the 500 Hall, which contained only empty rooms, had several mechanical lifts that were locked, secured, plugged in, and recharging. Interviews with staff revealed that licensed and unlicensed personnel were unaware that the mechanical lifts on the 200, 300, and 400 Halls were parked unlocked and unsecured. An LVN assigned to the 100 Hall stated she did not know the lifts on the other halls were left in that condition, although she acknowledged having received in‑service training on mechanical lift safety and storage and stated that lifts were supposed to be locked when not in use and stored on the 500 Hall. She reported that staff from the dialysis center located in the facility sometimes left mechanical lifts outside the dialysis center for easy access. A CNA assigned to the 200 Hall similarly reported she was unaware of the unlocked lift on her hall, acknowledged prior in‑service training on lift usage, safety, and storage, and stated she had previously seen lifts on the 300 and 400 Halls without checking whether they were locked. The DON, who had been employed at the facility for several years, stated she was unaware that the lifts on the 200, 300, and 400 Halls were parked unlocked and unsecured. She confirmed her expectation that all mechanical lifts in the building be locked and secured when not in use and not stored on resident hallways, but instead stored on the 500 Hall. The DON stated that staff had been educated and trained on proper usage, safety, and storage of mechanical lifts, including the requirement to keep them locked and secured, but she could not recall when the last in‑service training occurred. Record review showed the facility had an undated mechanical lift policy and an incident reporting policy revised in 05/2025, neither of which contained information regarding accidents and hazards related to mechanical lift safety and storage.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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