F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Failure to Consistently Monitor Wander Guard Functioning for Residents at Risk of Elopement

Redwood Healthcare Center LlcOakland, California Survey Completed on 04-21-2026

Summary

The deficiency involves the facility’s failure to provide adequate supervision and monitoring of wander guard devices for three residents identified as at risk for elopement. All three residents had documented cognitive impairment and histories of wandering or elopement or attempted elopement. For one resident with vascular dementia and a prior elopement from the facility, the care plan and physician orders required monitoring of wander guard functioning and placement every shift. The resident had previously eloped from the facility and was returned by police after being found at a gas station, at which time the wander guard was found on the bed and not on the resident. Although the care plan and earlier orders included monitoring of wander guard functioning, the Medication Administration Records (MARs) from mid-December through mid-April showed documentation only for placement and skin checks, with no documented evidence that the functioning of the wander guard was monitored every shift during that period. The DON confirmed that the wander guard functioning was not monitored every shift for approximately four months and stated that if it was not documented, it was not done. A second resident, with moderate cognitive impairment and a history of elopement or attempted leaving the facility without informing staff, also had a care plan that included monitoring the functioning and placement of a wander guard every shift. The elopement evaluation identified this resident as having such a history, and the care plan goal was for the resident to have no episodes of attempting to leave. During an observation, this resident was seen at the front exit door attempting to leave, and staff had to run after and redirect the resident, who remained at the exit area despite redirection. Review of the MAR for this resident showed no documentation of monitoring the wander guard’s functioning for a 13-day period. The DON confirmed that there was no monitoring of the wander guard functioning during those days and stated that monitoring was important to ensure the device was working well for resident safety. A third resident, with dementia, memory problems, and a history of elopement or attempted leaving the facility without informing staff, had a care plan that included monitoring wander guard functioning, placement, and skin condition every shift. During observation, this resident was seen standing close to a back exit door looking outside, and staff responded when the wander alarm beeped. Review of the MARs for August and September showed multiple days and shifts where staff did not sign for monitoring the functioning of the wander guard, its placement, or the skin around the device. Specific missing documentation included several day, evening, and night shifts where no checkmarks or initials were present for these tasks. The DON acknowledged that it appeared staff did not perform the monitoring and could not find any alternative documentation in progress notes. Additionally, the Regional Nursing Home Administrator stated that the facility did not have a specific wander guard policy and that wander guards were treated as an added measure under the general wandering and elopement policy, despite manufacturer instructions indicating that staff can and should use a detector to verify tag battery status.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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