F0880 F880: Provide and implement an infection prevention and control program.
D

Failure to Perform Hand Hygiene and Clean Shared Equipment

Heritage LakesideRice Lake, Wisconsin Survey Completed on 04-08-2026

Summary

The facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. During observation, interview, and record review, surveyors found that LPN F, LPN G, and RN H did not perform hand hygiene before administering medications or before other resident care tasks, including blood sugar testing and glove use. These lapses were observed while the nurses were providing care to multiple residents, including R6, R34, R20, R19, and R2. On 3/23/26, LPN F was observed administering medications to R6 without hand hygiene before preparing the medications, before entering the room, or after leaving the medication cart. LPN F also handled a bottle of normal saline spray and handed it to R6 with contaminated hands. On the same day, RN H was observed preparing and administering medications to R34 after leaving the medication cart to retrieve a missing medication, without performing hand hygiene before returning to the cart, before entering the room, or before administering the medication. On 3/24/26, LPN G was observed preparing and administering medications to R19 without hand hygiene before preparation, leaving the cart, or entering the room, and later performed a blood sugar check on R20 without hand hygiene before putting on gloves. Also on 3/24/26, LPN G prepared medications for R2, used a crusher, and then put on gloves and administered medication through a g-tube without hand hygiene at the cart or before entering the room. In a separate observation, LPN F obtained blood pressure and pulse for R6 using a blood pressure cuff and machine, then left the cuff by the nurses’ station without wiping it down. RN H later used that same cuff with R33. The NHA stated there was no specific policy for wiping down blood pressure equipment, and the DON stated that blood pressure cuffs should be wiped down between residents and that glucometers are used on only one patient and are not shared.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0880 citations
Failure to Follow EBP and Hand Hygiene During Incontinence Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to Follow EBP and Hand Hygiene During Incontinence Care: A resident with a catheter, hospice care, heart failure, and a lumbar compression fracture had a care plan for EBP requiring gown and gloves for high-contact care. During incontinence care, a CNA provided care without a gown, touched the bed linens, curtain, and gown with a uniform, and handled stool-soiled items without changing gloves or performing hand hygiene. A second CNA assisted with turning and wiping stool but changed gloves without hand hygiene; an RN later stated the PPE and hand hygiene used were not appropriate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control and Enhanced Barrier Precautions Not Used During Wound Care
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Infection Control and EBP Not Used During Wound Care Three residents with open wounds received wound care from RNs without PPE, and there was no PPE or precaution signage outside their rooms. The nurses and leadership stated the residents were not on EBP because the wounds were not infected or were considered simple dressings, even though the facility policy required gown and glove use for wound care involving any skin opening requiring a dressing and identified complex/infected wounds as EBP indications.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow EBP During Urinary Catheter Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to follow EBP during urinary catheter care: an LPN provided catheter care to a resident without wearing the required PPE gown, despite an EBP sign posted on the room door and gowns being available at the entrance. The nurse stated he wore a gown for contact precautions but not for EBP and was unaware a gown was required for catheter care; the IP, DON, and Administrator all stated a gown was expected for this high-contact activity.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete TB Testing on Admission
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident admitted for skilled nursing services did not have documented TB testing completed on admission. A T-spot was later drawn, but there was no record that the specimen was sent to the lab or that results were obtained. The DON stated the facility missed the resident during TB audit checks and that the sample was not processed because the lab form was not sent with it, despite the facility policy requiring TB screening and testing within 72 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses With PEG Medication Administration and Oxygen Tubing Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

The facility failed to maintain infection control for two residents. An RN did not sanitize hands between glove changes while administering medication via a resident’s PEG tube, despite the resident being on EBP and having a care plan for tube feeding and meds via PEG. In another instance, a resident with respiratory failure had oxygen tubing left unbagged when not in use, even though staff stated it should be bagged to prevent contamination.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE in Contact Isolation Room
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with klebsiella, a UTI, MDR organism status, an indwelling urinary catheter, and IV access was on contact precautions with signage at the door requiring hand hygiene, gown, and gloves before entry. A CNA entered the room and answered the call light without PPE, and later stated she only used PPE for catheter care. The charge nurse and DON stated staff were expected to wear PPE whenever entering the contact isolation room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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