F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
G

Failure to Prevent Facility-Acquired Pressure Injury

Complete Care At SouthpointeGreenfield, Wisconsin Survey Completed on 03-12-2026

Summary

The facility failed to provide appropriate pressure ulcer care and did not prevent a new pressure injury from developing for a resident admitted with a significant history of pressure injuries, including prior sacral ulcer repair, gluteal flap debridement and readvancement, and split thickness skin grafting to the left buttocks. The resident also had morbid obesity, ESRD on dialysis, diabetes, COPD, and impaired mobility. Admission documentation showed the resident was at risk for pressure injury development, had slightly limited sensory perception and mobility, and required moderate to maximum assistance with movement due to friction and shear concerns. Although the resident’s care plan included general skin integrity interventions such as repositioning, pressure relieving devices, and weekly skin checks, the facility did not document the resident’s prior pressure injury surgical history in the care record or incorporate that history into the individualized prevention plan. The resident was assessed as low risk on Braden assessments despite the documented history of prior pressure injury treatment. The resident used a pressure redistribution cushion in the wheelchair and at dialysis, but the facility did not establish resident-specific measures based on the prior flap and graft history before the skin breakdown occurred. On 2/8/26, staff identified an open area during cares and documented it inconsistently as being on the right buttock, right gluteal cleft/sacrum, and sacrum/buttocks. Initial nursing documentation included a small bleeding open area and a measurement of 1.8 cm x 0.2 cm x 0.2 cm, while the wound RN later documented a much larger unstageable wound measuring 11.0 cm x 7.0 cm with slough and epithelial tissue. The wound APNP later described the area as a large unstageable wound on the left side of the sacrum with eschar and noted the resident reported a prior flap repair. Surveyor observations and interviews showed staff continued to document the wound as right-sided while wound specialists assessed it as left sacrum/buttock, and the facility did not recognize the resident’s individualized risk factors before the facility-acquired unstageable pressure injury developed.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0686 citations
Failure to Reposition Resident With Stage 4 Pressure Ulcer
D
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Failure to Reposition Resident With Stage 4 Pressure Ulcer: A resident with diabetes, CAD, HTN, and a stage 4 coccyx pressure ulcer was assessed as needing repositioning every 2 hours, but during prolonged observation staff did not offer repositioning while the resident remained in the same position in bed. The care plan called for turning and repositioning per tissue tolerance, but the bedside Kardex did not specify how often to reposition. When the issue was identified, RN and the ADON turned the resident and noted blanchable redness on the left buttocks and upper thigh.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Wound Care for Pressure Injury
D
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Failure to provide ordered wound care for a resident with an unstageable pressure injury. The resident had chronic venous insufficiency and cellulitis, and the MDS showed the resident was cognitively intact with a pressure ulcer present on admission. A physician ordered xeroform gauze, Dakin's-soaked Kerlix packing, and an ABD pad twice daily, but observations found the wound without the ordered dressing and packing, then later with a soiled dressing and protruding packing. An LPN confirmed the dressing was soiled and undated/untimed, and the ADON acknowledged the findings.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Pressure ulcer prevention and wound care failures
G
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Pressure ulcer prevention and wound care failures were identified for multiple residents. A resident with immobility and diabetes developed a facility-acquired sacral wound that progressed to an infected stage 4 ulcer requiring hospitalization and debridement, while surveyors observed missed wound vac documentation, stool-contaminated dressings, improper offloading, low air loss mattresses on static mode or incorrect weight settings, missing heel protectors, and a wheelchair resident without a pressure-relieving cushion.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Clean and Monitor a Pressure Injury
D
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Failure to Clean and Monitor a Pressure Injury: The facility failed to promote healing of a resident’s unstageable DTI to the right ischium. During wound care, the DON applied treatment without cleaning the wound first, despite staff and the wound physician stating that cleansing with saline or wound cleanser was appropriate. The record also lacked weekly nursing assessments documenting the wound’s location, stage, size, and description, and the facility relied on intermittent wound physician visits that were missed when the resident was at dialysis or out of the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Measure and Offload a Right Heel Pressure Injury
D
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Failure to Measure and Offload a Right Heel Pressure Injury: A resident with DM, PVD, and a history of skin breakdown developed a right heel PI that was identified as a deep tissue injury and later progressed to stage 2 and then unstageable. Staff did not obtain wound measurements for about two weeks after discovery, several skin reviews lacked wound details, and surveyors observed the resident without ordered offloading boots in the recliner and wheelchair even though staff said the boots were to be worn at all times.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Prevent and Treat Pressure Ulcers
J
F0686 F686: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Short Summary

Failure to Prevent and Treat Pressure Ulcers: A resident with impaired cognition, total ADL dependence, incontinence, and high Braden risk developed worsening sacral and heel pressure injuries after staff did not consistently implement wound prevention measures or recognize the change in condition when sacral redness was first noted. The wound progressed to an infected stage IV sacral ulcer with foul odor, drainage, altered mental status, and hospital transfer; interviews and records also showed the wound was not consistently tracked or care planned, and the resident’s skin breakdown was not promptly escalated.

Inspection fine: $38,284
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Wisconsin

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Wisconsin — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.