F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Failure to Provide Adequate Supervision and Safe Positioning During Perineal Care Resulting in Hip Fracture

Madison Health And Rehabilitation CenterMadison, Wisconsin Survey Completed on 04-08-2026

Summary

The deficiency involves the facility’s failure to ensure adequate supervision and safe positioning during incontinence care, resulting in a resident falling from bed and sustaining a right hip fracture. The resident had significant medical conditions including cerebrovascular disease, left-sided hemiplegia/hemiparesis following a stroke, vascular dementia with severe cognitive impairment (BIMS 7/15), muscle weakness, and a left-hand contracture. Her care plan documented an ADL self-care performance deficit related to hemiplegia, impaired balance, stroke, and confusion, and specified that she required one staff assist for bed mobility and two staff with a mechanical lift for transfers. The care plan also allowed a right upper side rail as an enabler, which the resident used with her right arm to assist with bed mobility. On the date of the incident, a CNA was providing perineal care after the resident had a very large bowel movement. The CNA positioned the resident on her left side, which was the paralyzed side, and facing the window, with the CNA standing behind her. At that time, the bed had only a right-side enabler bar; there was no left-side enabler bar for the resident to grasp with her functioning right hand when turned toward the left. The resident was not positioned toward the CNA for added stability and did not have anything to hold onto with her right hand while lying on her left side. The CNA reported that she had one hand on the resident and used the other to pull wipes from the package, then turned to reach for more wipes. During this brief period, the resident slid or rolled off the left side of the bed onto the floor. The CNA did not witness the actual fall, as she was turned away at the moment it occurred. The administrator later identified that the resident had been on a low air loss mattress and that the resident was rolled to her weakened side without something to hold onto, while the CNA reached behind her instead of maintaining secure contact. Following the fall, the RN responding to the incident found the resident on the floor on her back with a pillow under her head, documented vital signs, and initially recorded a pain score of 0 with the resident at baseline. A fall report described the event as a witnessed fall without head injury while the resident was receiving care for a large bowel movement. The RN documented a change in condition related to the fall but did not specifically document range of motion, although she later stated she had assessed ROM and found it at baseline. The next day, another CNA reported hearing a loud cracking sound from the resident’s right leg while repositioning her on her left side, after which the resident complained of significant right hip pain. An LPN notified the provider, and an x-ray was obtained that initially showed no acute fracture. Subsequently, the resident was sent to the emergency department, where a CT scan revealed a mildly displaced, slightly comminuted fracture of the greater trochanter of the right femur. Interviews with long-term caregiving staff confirmed that it was not considered safe to walk away or turn away from this resident during perineal care, that she was typically rolled onto her left side facing the window, and that she relied on having something to grab with her right arm when turned to that side. The administrator identified the root cause as the resident being rolled to her weakened side without a grab bar on that side and the CNA turning away and removing her hand from the resident, leading to the fall from the bed.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Wisconsin

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Wisconsin — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.