Failure to Monitor and Document Fluid Restriction Intake
Summary
The facility failed to monitor and accurately document fluid intake for two residents with fluid restriction orders. Resident 48 was admitted with diagnoses including heart failure, diabetes, and muscle weakness, and was able to make needs known. The record showed a 03/20/2026 order to monitor and document fluid intake and a fluid restriction total of 2000 mL per day related to CHF, with specific amounts assigned for each shift and meal. However, on 04/06/2026 a water pitcher with a straw was observed on the resident’s overbed table for easy access, and the resident stated on 04/07/2026 that they were upset the pitcher had been taken by a CNA and did not understand why. Staff Q, CNA stated they had been instructed to remove the pitcher because of the fluid restriction, and Staff R, RN/MDS, stated they noticed the pitcher during medication administration and told Staff Q to take it and provide a cup of water. Resident 48’s meal tray card did not show a fluid restriction, and the Dietary Manager reviewed a Diet Order and Communication form dated 04/04/2026 that did not reflect the restriction. The Dietary Manager stated communication between nursing and dietary had been an ongoing concern. The DON later stated residents on fluid restrictions should not have a water pitcher at the bedside, and after reviewing the April 2026 MAR, stated the totals were inaccurate and did not meet expectations. The DON also stated Resident 48’s diet slip should have accurately reflected the fluid restriction and that the lack of communication between nursing and dietary did not meet expectations. Resident 96 had an order for a 1500 mL per day free water restriction for hyponatremia. Observations showed a pitcher containing clear fluid at the bedside on multiple occasions, and a visitor was seen bringing bottled water to the resident while another pitcher of clear fluid was present. The March 2026 MAR directed nurses to document the amount of free fluid provided each shift, but there was no direction to calculate or record the resident’s total 24-hour free water intake. When the seven-day intake totals were reviewed, Resident 96 exceeded the restriction on three days, and the EHR showed no documentation that staff calculated the 24-hour totals, identified the repeated excess intake, provided patient education, or notified the provider. The DON stated that for residents with fluid restriction orders, staff would record intake each shift and calculate the total 24-hour intake, and confirmed there was no documentation of calculation, education, or provider notification for the days the restriction was exceeded.
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