F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Failure to Maintain Functional Fire Alarm System and Proper Fire Watch Implementation

Nans Pointe Rehabilitation And NursingSuffolk, Virginia Survey Completed on 04-25-2026

Summary

The deficiency involves the facility’s failure to maintain the fire alarm system in fully operational condition and to implement Fire Watch in accordance with its own policy and Life Safety Code requirements. During a Life Safety Inspection, surveyors observed three non‑operational exit lights, a fire alarm panel in trouble mode, and no credible evidence of annual fire alarm system testing. The acting maintenance director reported that the alarm trouble condition had been ongoing for about a week. The facility had been on Fire Watch since at least late January, but there was no dedicated Fire Watch person assigned at the time of the Life Safety Inspection; instead, nursing staff were informally making rounds. The Administrator later acknowledged that the facility had been on Fire Watch for months and that the fire alarm system had been “touch and go” since the end of the prior year. Staff interviews from multiple departments showed inconsistent understanding of Fire Watch, its purpose, and who was responsible for it. Several CNAs, LPNs, and other staff members stated that Fire Watch meant someone walked around every 15 minutes or so to look for smoke or fire, but many did not know who was currently on Fire Watch or why the facility was on Fire Watch. Staff reported they had not received formal training specific to Fire Watch, and some said they were only told to be more alert and to walk the halls and outside the building. The Director of Social Services and the MDS RN also confirmed that nursing staff had been performing Fire Watch because they were present 24/7, but they did not know the exact reason for Fire Watch. The Maintenance Assistant stated that the fire panel was malfunctioning and beeping frequently, that the facility had been on Fire Watch for a long time, and that replacement of the fire panel would not occur until mid‑summer. The Administrator, who had recently started in his role, confirmed that the facility was on Fire Watch and that nursing staff had been performing the rounds while also carrying out their regular duties. He was unsure of the exact issue with the fire alarm system and could not initially provide credible evidence of fire alarm inspections, testing, or maintenance records when requested. Review of the fire maintenance binder showed Fire Watch logs dating back to late January, but the Administrator could not explain why Fire Watch had been in place that long. He also stated that the facility did not have a full‑time maintenance director and that he was not aware of any risk assessment being completed on the malfunctioning fire panel, despite a facility policy requiring risk assessments for building systems. During observation with the Maintenance Assistant, the fire panel was seen in trouble mode for multiple units, and the Maintenance Assistant silenced the beeping without taking further action or indicating any steps to investigate the trouble conditions. The facility’s written Fire Watch policy required continuous and systematic surveillance by trained personnel, with duties including searching diligently for fires, controlling ignition sources, ensuring egress routes and fire protection features were available and functioning, and documenting patrols. However, interviews and observations showed that Fire Watch activities were limited mainly to walking hallways and the building exterior, without consistent attention to areas such as laundry, kitchen, resident rooms, cook surfaces, dryers, smoking materials, and janitor closets with flammable liquids. Staff were often unaware of the full scope of Fire Watch responsibilities described in the policy. The facility continued to accept new admissions while on Fire Watch, and there was no evidence that the malfunctioning fire panel or prolonged Fire Watch status had been brought to the facility’s QAPI committee. The surveyors determined that failure to maintain a functional fire alarm system and to conduct Fire Watch according to policy created a hazardous environment and resulted in an Immediate Jeopardy determination, later reduced in scope and severity after immediacy was addressed. Further review showed that the facility had remained on Fire Watch for approximately three months without evidence of re‑inspection or testing of the fire panel until a fire alarm system inspection and test were performed near the end of the survey period. A third‑party event history record later provided by corporate plant operations leadership showed ongoing communication between the fire panel and the monitoring company, but this information, along with earlier vendor service reports and Fire Watch notices from local fire authorities, had not been available or presented to surveyors during the initial investigations. The lack of a full‑time maintenance director and the newness of the Administrator were cited by corporate representatives as reasons why these documents were not produced when first requested. Throughout this period, interviews and document review demonstrated that Fire Watch was not consistently implemented in accordance with the facility’s own ASHE Fire Watch Procedure, and not all staff had been educated on Fire Watch procedures, emergency procedures, and response expectations at the time of the initial Immediate Jeopardy determination.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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