F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
D

Failure to Follow Physician’s Oxygen Flow Rate Order

Thalia Gardens Rehabilitation And NursingVirginia Beach, Virginia Survey Completed on 04-28-2026

Summary

Facility staff failed to follow a physician’s order for oxygen flow rate for one resident with multiple chronic conditions, including chronic respiratory failure with oxygen dependence, COPD, morbid obesity, hypoventilatory syndrome, functional quadriparesis, and other comorbidities. The resident was cognitively intact per a recent MDS (BIMS score 15/15) and was care planned for ADL self-care deficits related to impaired balance, weakness, and shortness of breath with exertion. The March 2025 Physician Order Summary specified that the resident was to receive continuous oxygen at 3 L/min via nasal cannula for COPD. Despite this order, during the initial tour on 4/21/26 around 12:30 p.m., the resident was observed in bed with the oxygen concentrator set at 5 L/min via nasal cannula, and the resident reported having had trouble breathing earlier that morning. On 4/22/26 at approximately 4:45 p.m., the resident was again observed in bed receiving oxygen at 5 L/min via nasal cannula. On 4/23/26 at about 5:10 p.m., an RN stated she would need to verify the physician’s orders regarding the oxygen flow rate. After reviewing the orders, the RN confirmed the resident should be receiving 3 L/min of oxygen and was informed that the oxygen flow rate had been set at 5 L/min for three days. The RN then checked the concentrator in the resident’s room and stated she changed the flow rate back to 3 L/min. These observations and interviews showed that the resident had been receiving oxygen at a higher flow rate than ordered for at least three days, constituting a failure by staff to follow the physician’s order for oxygen administration.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0695 citations
Missing Oxygen Order and Improper Nebulizer Storage
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Missing Oxygen Order and Improper Nebulizer Storage: A resident receiving oxygen for sleep apnea had no physician order specifying the oxygen delivery rate, even though staff were setting the rate. In a separate observation, a resident’s nebulizer mask was left unbagged on the nightstand while not in use. An LPN and the DON both stated respiratory equipment should be stored in a bag when not in use, and the facility policy required bagged storage between uses.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory equipment was not maintained and stored per standards
E
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Respiratory care was not provided in accordance with standards for several residents receiving oxygen and nebulizer treatments. Staff observed outdated oxygen tubing and humidification equipment, a nebulizer mouthpiece left out with tubing touching the floor, and oxygen supplies not stored properly. One resident’s oxygen was running at a higher flow than ordered, and staff confirmed the tubing and humidification items should be changed weekly and documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Storage and Dating of Oxygen and CPAP Equipment
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Improper Storage and Dating of Oxygen and CPAP Equipment: Two residents had oxygen equipment and CPAP items observed out of proper storage, including nasal cannula tubing on the floor, undated or empty humidifiers, and a CPAP mask on the floor. One resident had OSA with an order for oxygen at bedtime and as needed, and the other had COPD with orders for nightly CPAP and continuous oxygen. Staff stated the tubing, humidifier, and CPAP mask should be stored and dated per facility practice, and the facility policy required weekly changes and dating of oxygen equipment.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Contaminated oxygen tubing was placed back on a resident
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident receiving continuous O2 via nasal cannula had the cannula found on the floor while the concentrator was running. A CNA placed the cannula back on the resident’s face before an LVN identified it as contaminated and replaced the cannula and tubing. The resident had diagnoses including hypertensive heart disease and atherosclerotic heart disease, and the care plan called for O2 at 2 L/min to maintain O2 sats above 92%.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory Equipment Not Stored Sanitarily
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident with COPD, a respiratory infection, continuous O2, and CPAP therapy had CPAP and nasal cannula tubing observed lying on the bed and the CPAP mask draped over the machine instead of being stored in a sanitary container. Staff interviews showed inconsistent understanding of how to store the respiratory equipment, and the facility did not provide the requested storage of the equipment when not in use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory Equipment Not Properly Labeled or Stored
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Respiratory equipment was not properly changed, labeled, or stored for a resident receiving nebulizer treatment. An undated aerosol mask attached to a nebulizer was observed on the resident’s nightstand, open to air, and remained there on a later observation. An LPN confirmed the mask was open to air and not stored properly, and the DON confirmed the mask and tubing had not been dated or stored properly.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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