Failure to Document Pain Interventions and Side Effect Monitoring
Summary
The facility did not ensure that each resident’s drug regimen was free from unnecessary drugs because it did not monitor pain management for non-pharmacological interventions and adverse side effects for 2 of 32 sampled residents. The deficiency involved residents 50 and 58, both of whom had physician-ordered pain medications and related treatments, but the record did not show documentation of non-pharmacological pain interventions or monitoring for adverse side effects as required by the facility’s pain management policy. Resident 58 was admitted and later readmitted with diagnoses including dementia, insomnia, fracture of the right femur, and pain. The resident had orders for tramadol 50 mg every 6 hours PRN, acetaminophen 650 mg every 6 hours PRN, and Tylenol PM Extra Strength at bedtime PRN. The March 2026 MAR showed acetaminophen given 10 times for pain scores of 2, including one administration when the pain score was 0, tramadol given 15 times for pain scores ranging from 2 to 4, including one administration when the pain score was 0, and Tylenol PM given 8 times with the reason documented as pain. Tylenol PM was also administered after acetaminophen on two occasions within about 5 hours. No documentation was found on the MAR for non-pharmacological pain interventions or for adverse side effect monitoring. RN 4 stated that non-pharmacological interventions such as repositioning and ambulation were attempted before pain medication and would be documented in a nurse’s note, but no such documentation was found. The DON stated staff were not documenting non-pharmacological interventions on the MAR and there was no way to determine whether they were provided before pain medication. Resident 50 was readmitted after a hospital stay with diagnoses including fluid overload and had orders for acetaminophen 500 mg every 6 hours PRN, hydrocodone-acetaminophen 7.5-325 mg every 6 hours PRN for pain, and a lidocaine 4% patch daily. Review of the January through April 2026 MAR showed that non-pharmacological pain interventions were not offered. RN 1 stated that nursing staff assessed pain each shift but non-pharmacological interventions were not on her charting, CNA 1 stated she would only provide non-pharmacological interventions if asked by the nurse, and the DON stated that resident 50 did not have non-pharmacological interventions for pain. The facility policy stated that pain management includes assessing pain, implementing approaches to pain management, monitoring effectiveness, and, when opioids are used, monitoring for medication effectiveness, adverse effects, and potential overdose.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.