F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Complete Ordered Weights and Notify Physician of Significant Weight Changes

Majestic Care Of WhitehallWhitehall, Ohio Survey Completed on 04-07-2026

Summary

The deficiency involves the facility’s failure to obtain and document ordered weights, ensure consistent and appropriate weight orders, complete timely reweights, and notify physicians of significant weight changes for multiple residents. For one resident with hemiplegia, metabolic encephalopathy, dysphagia, anoxic brain damage, gastrostomy status, and aphasia, the care plan identified nutritional risk and significant one‑month weight loss, with interventions including weights as ordered and physician notification for significant changes. The physician ordered weekly post‑admission weights for four weeks, and the resident was receiving continuous enteral feeding via PEG tube. The record showed an initial hospital weight of 135 lbs and a facility weight of 130.8 lbs on 03/07/26, but no weight was documented on the MAR for the ordered weekly weights due on 02/28/26, 03/14/26, 03/20/26, or 03/27/26. The dietitian confirmed weekly weights were not completed as ordered and that residents on tube feeds are required by facility policy to receive weekly weights. The UM acknowledged the missed weights and attributed them to a Hoyer‑compatible scale being out of service, but there was no documentation of equipment malfunction, and the Administrator and Regional Nurse denied awareness of any scale issues. Another resident with chronic respiratory failure, ESRD, chronic diastolic heart failure, AV block, pulmonary hypertension, type 2 diabetes, hypertension, PAF, and bradycardia had a care plan identifying risk for fluid imbalance and interventions including obtaining weights as ordered and notifying the physician of significant weight changes. This resident had concurrent physician orders for daily weights for chronic heart failure and weekly weights for post‑admission monitoring, creating duplicate and conflicting orders. The weight summary showed an increase from 159.3 lbs to 177.5 lbs between 03/07/26 and 03/10/26, an 18.2 lb (11.42%) gain, with subsequent weights remaining elevated. Daily weights were missing on several ordered days, and there was no documentation of refusals. Progress notes from 03/08/26 through 04/01/26 contained no evidence that the physician was notified of the significant weight gain. The dietitian and UM confirmed there was no documentation of physician notification or refusals, and the UM acknowledged the conflicting daily and weekly weight orders. The physician later stated he did not recall being informed of the approximately 18 lb change and that such a change in a resident with ESRD and chronic heart failure is significant and should be reported. A third resident with morbid obesity, type 2 diabetes, lymphedema, and protein‑calorie malnutrition had a care plan noting potential nutritional risk related to therapeutic diet, high BMI, obesity, depression, and extensive food dislikes, with interventions including obtaining weights as ordered and notifying the physician of significant weight changes. The weight summary showed a decrease from 328.6 lbs to 315.0 lbs, a 13.6 lb (4.14%) loss. Facility policy required a reweight for residents over 100 lbs if weight changed more than 5 lbs. A UM entered a physician order for a daily weight intended to obtain a reweight, but the order was entered with a start date of 02/01/26 and an end date of 01/30/26, rendering it inactive. No reweight was obtained, and progress notes from 02/01/26 through 02/08/26 showed no refusals or attempts to reweigh. A later dietitian note documented that the resident refused a weight that week, referenced the 315.0 lb weight, and recommended continuation of weekly weights, but no new weight was obtained at that time. Facility leadership confirmed the order was not placed correctly and that the required reweight was not completed. Across these three residents, the facility’s own weight monitoring policies required weekly weights for new admissions and high‑risk residents, reweights for significant changes, and physician notification of significant weight fluctuations. The records and interviews showed repeated failures to carry out ordered weekly and daily weights, to resolve contradictory or duplicate weight orders, to complete reweights when thresholds were met, and to document or act on significant weight changes. Dietitian emails requesting pending weights were not acted upon, and there was no documentation of refusals or equipment issues to explain the missed weights. These actions and inactions resulted in the cited deficiency for failing to provide sufficient food and fluids to maintain residents’ health through appropriate weight monitoring and physician notification.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Notify PCP and Family of Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Notify PCP and Family of Significant Weight Loss: A resident experienced significant weight loss after admission, with weights showing a marked decline over time and no weight-loss interventions in the care plan. Nursing and dietary notes documented continued monitoring and notification of the RD, but there was no documentation that the PCP or resident representative was notified about the 9.2% loss in 30 days, and the record lacked further weight-related follow-up.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight and Nutrition Status
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and nutrition status: one resident did not have a required weight evaluation, and two residents had significant weight loss without reassessment or new nutritional interventions. One resident with neurologic disease and malnutrition developed a coccyx pressure area that worsened, while another resident with diabetes, anemia, and malnutrition lost weight despite a supplement order. The DON and NHA confirmed the failures.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Significant Weight Loss and Follow Nutritional Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor significant weight loss and follow nutritional interventions. Two residents had documented weight loss that triggered facility policy for weekly weights and reweighing within 24 hours, but one resident was not weighed weekly after a major loss and a dietitian's order to increase Ensure was not implemented. Another resident with Alzheimer's disease and dysphagia had an MNA score indicating malnutrition, then lost 4.5 pounds in one week without a documented reweigh or notification to the MD or responsible party.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete RD Nutritional Assessments
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Complete RD Nutritional Assessments: The facility did not complete required admission nutritional assessments by an RD for two residents. One resident had a femur fracture, falls, and pulmonary disease, and another had renal dialysis dependence, sepsis, and a colostomy. Facility policy required an RD assessment within 72 hours of admission, but staff reported the facility had no current RD on staff after the prior RD resigned, and the DON confirmed the assessments were not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Weights
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Maintain Resident Weights: Surveyors found that multiple residents had ongoing poor PO intake and significant weight loss. One resident on comfort-focused care picked at meals and had severe weight loss; another with dementia and dysphagia slept through meals, left trays untouched, and did not receive feeding assistance during observation; a third with CHF, DM2, and dysphagia said the pureed food was cold and bland and returned trays; a fourth with dysphagia and a G-tube had choking and swallowing difficulty with pureed foods; and a fifth with stroke-related weakness said she disliked the food and wanted salt. Chart review showed repeated weight loss, nutrition notes, and RD interviews documenting inadequate intake, supplements, and interventions that did not address the stated causes of poor intake.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Feeding Assistance and Swallowing Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Feeding Assistance and Swallowing Orders: A resident with severe cognitive impairment, malnutrition, and dysphagia was supposed to receive meal assistance, no straws, and supervised feeding with modified liquids and textures. Surveyors observed staff setting up meals and leaving the resident alone, and also observed the resident using a straw despite restrictions. Therapy and the DOR stated the resident needed supervision, cueing, and staff present during meals, while an LPN confirmed medications were being given whole in applesauce without a physician order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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