Failure to Follow Physician Orders for Oxygen Flow Rates for Two Residents
Summary
The deficiency involves the facility’s failure to administer oxygen therapy according to physician orders for two residents with chronic respiratory failure and hypoxia. For one resident with chronic respiratory failure, COPD, hypertension, and moderate cognitive impairment, the care plan and physician order specified oxygen at 3 L/min via nasal cannula on day and night shifts. Surveyors observed this resident in bed with the nasal cannula in place and the oxygen concentrator positioned about two feet from the bed, with the flow meter set at 4 L/min when viewed at eye level. The resident indicated she had not changed the oxygen flow rate, and staff interviews, including with a nurse aide and the assigned nurse, indicated the resident was not physically able to reach the concentrator from bed and that staff had not changed the setting from the ordered rate. Further interviews confirmed that the nurse had checked the oxygen at the start of her shift and recalled it being set at 3 L/min, and the DON verified from the record that the order was for 3 L/min. When the DON went to the room, she confirmed the concentrator was set at 4 L/min. The Nurse Practitioner stated she expected the oxygen order to be followed and that an oxygen level set at 4 L/min could cause an overload of oxygen for this resident. The Administrator also stated she expected the resident’s oxygen order to be followed. For the second resident, who had chronic respiratory failure with hypoxia, was cognitively intact, and required continuous oxygen, the physician order specified oxygen at 3 L/min via nasal cannula on day and night shifts. Surveyors twice observed this resident lying on her back in bed with the nasal cannula in place and the concentrator about two feet from the bed, with the flow meter set at 2 L/min when viewed at eye level. The resident reported being unable to reach the concentrator and denied changing the flow rate. The MAR documented that the nurse had recorded the oxygen at 3 L/min for that shift, but when the assigned nurse and a medication aide checked the concentrator after reviewing the order, they found it set at 2 L/min. Staff interviews indicated the resident was not physically able to adjust the concentrator, that nurses were responsible for setting and monitoring the oxygen flow rate, and that the NP and DON expected the oxygen order of 3 L/min to be followed, with the NP stating that 2 L/min could cause respiratory distress for this resident.
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