Pain Medication Administered Outside Ordered Pain Levels
Summary
The facility failed to consistently administer pain medication according to the physician’s order and Consultant Pharmacist recommendations for one resident with chronic bilateral shoulder pain and osteoarthritis. The resident also had diagnoses of dementia with mild cognitive impairment, major depressive disorder, and anxiety disorder, and had a BIMS score of 15 out of 15, indicating intact cognition. The care plan identified oxycodone therapy for severe pain, and the physician order directed oxycodone 5 mg by mouth every 8 hours as needed for severe pain. Review of the MARs showed multiple administrations of oxycodone when the documented pain scores were 0, 2, 3, 4, 5, or 6, rather than severe pain. The Consultant Pharmacist repeatedly noted that documented pain levels of 0, 2, 3, and 4 did not match the PRN oxycodone indication of severe pain, and later noted that the resident had no PRN order covering moderate pain and that oxycodone had been administered for pain levels of 0 and 6. These recommendations were initialed by staff, but no action taken was documented in the reports reviewed. During interviews, an LPN stated that severe pain was 7 and above and commented that the order did not include a numeric pain scale related to severe pain. Another LPN stated that severe pain was 7 to 10 and that mild, moderate, and severe pain levels were expected to be included in pain medication orders. The DON stated there was no policy addressing pain levels with associated numerical ratings, and also stated that pain medication orders should define mild, moderate, and severe pain levels. Facility policy related to pain medication did not address or define pain scale levels.
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