Failure to Document Non-Pharmacological Interventions Before PRN Pain Medication
Summary
The facility failed to ensure that non-pharmacological interventions were attempted and documented before administering PRN pain medications for 2 residents, R5 and R28, who were reviewed for unnecessary medication use. For R5, the admission MDS identified intact cognition, no hallucinations, delusions, or behavioral issues, and noted that the resident received scheduled and PRN pain medications without non-medication interventions. R5 reported occasional pain rated 4 out of 10, and the care plan included non-medicinal pain relief such as positioning, rest, and massage, along with pain medication as ordered and documentation of effectiveness. R5’s MAR/TAR showed multiple administrations of hydrocodone-acetaminophen and methocarbamol for pain, with documentation of pain scales and effectiveness, but no documentation that nonpharmacological interventions were offered or attempted before the PRN medications were given. Progress notes and the medical record also lacked evidence of any non-medication interventions prior to the administered doses. During observation, R5 was given hydrocodone-acetaminophen and methocarbamol while lying in bed, and stated that staff sometimes offer alternatives such as placing a pillow underneath him to help reposition him, but this was not documented for the reviewed administrations. For R28, the MDS indicated intact cognition with a BIMS score of 15 and receipt of PRN pain medication, but no non-medication pain interventions. The care plan listed non-pharmacological pain interventions such as positioning, rest, massage, and other comfort measures, yet the record lacked resident-specific documentation of what interventions were attempted, what was effective, or what was ineffective. R28 received multiple doses of methocarbamol in April, and the MAR/TAR contained no corresponding documentation of non-pharmacological interventions before administration. Interviews with nursing staff and the DON confirmed the expectation that non-pharmacological interventions should be offered and documented prior to or with PRN pain medication use, and the facility policy stated nursing would evaluate appropriate non-pharmacological interventions to address pain.
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