F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
D

Facility Assessment and G-Tube Care Deficiencies

La Crescent Health ServicesLa Crescent, Minnesota Survey Completed on 04-14-2026

Summary

The facility failed to implement its facility assessment to identify a resident who required specialty care and services, and it failed to train and perform skill competencies as outlined in the facility assessment. The resident had moderate cognitive impairment, no rejection of care, and required hydration and nutrition via a g-tube. The resident was admitted with diagnoses including moderate protein-calorie malnutrition, dysphagia, muscle weakness, type 2 diabetes, hypothyroidism, hyperparathyroidism, and hypercalcemia. The resident’s record showed multiple hospitalizations and emergency room visits after admission, including transfer after a fall with decreased cognition, transfer for increased nausea and vomiting, transfer for abdominal pain, and transfer for pneumonia. The care plan included tube feeding, hydration, flushes per order, and elevation of the head of the bed 30-45 degrees, but it did not provide direction for when and how long to elevate the head of the bed. The care plan also lacked resident-specific interventions to monitor or prevent recurrence of nausea, vomiting, and abdominal pain, lacked interventions related to signs and symptoms of hypercalcemia, and lacked assessment and interventions for the risk of fluid volume deficits. During observation of morning medication administration through the g-tube, the RN prepared multiple medications together and did not know when the most recent tube feeding had ended. The RN did not identify that levothyroxine was to be given on an empty stomach and not within 4 hours of iron supplements or antacids, did not identify that prednisone should be given with food, and did not identify that the iron-vitamin suspension should be given on an empty stomach. The RN also prepared the iron-vitamin suspension with 20 ml instead of the ordered 15 ml, failed to apply the appropriate PPE for enhanced barrier precautions, did not ensure the head of the bed was elevated to 30-45 degrees during administration, diluted medications with approximately 2 ml of water and then added unmeasured amounts until they would flow, and failed to flush between some medications. The resident stated she was having increased nausea and abdominal pain during the medication pass. Staff interviews showed the RN had not had g-tube education for some time, the LPN stated emesis was not documented and described a g-tube medication process that did not include head-of-bed elevation during or after administration, and leadership stated staff were educated annually or sporadically but specific education for this resident had not been provided.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0838 citations
Incomplete Facility Assessment Missing Required Care Resources
D
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

The facility failed to accurately complete its Facility Assessment. The assessment did not reflect the skill sets needed for the resident population or list medical equipment in use, including an AED, tracheostomy care and management, a Life Vest, wound vac machines, and glucometer devices. The NHA confirmed the omission during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Listed Former Administrator
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

The facility failed to keep the Facility Assessment accurate by leaving the former Administrator listed on the document even after it was reviewed with QAPI. The current Administrator stated he was not employed at the time of the review and acknowledged he mistakenly did not update the administrative staff. This affected 58 of 58 residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Missing Unit-Based Nursing Staffing Details
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Facility Assessment Missing Unit-Based Nursing Staffing Details: The facility failed to complete a thorough facility-wide assessment of nursing staff resources needed for resident care during routine operations and emergencies. The assessment did not identify the specific RN, LPN/LVN, CMA, and CNA staffing levels needed for each unit based on acuity and census, and it lacked staffing levels for each shift and weekends. An Administrative Nurse and Administrative Staff member stated they were not certain the assessment broke down staffing by shift and unit, including weekends.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Conduct and Document Facility Assessment
F
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Failure to Conduct and Document Facility Assessment: The facility did not have evidence of a required Facility Assessment to determine the resources, staffing, and skill sets needed to care for residents during routine operations and emergencies. The NHA and an RN confirmed that no such assessment was available until after the surveyor requested it.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Lacked Required Staff and Resident Input
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Facility assessment lacked required input from direct care staff and residents. Review of the assessment showed no indication that direct care staff, resident representatives, and/or family members were involved, and the DON confirmed that none were included in the process.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Properly Screen Resident With Hemicraniectomy Before Admission
D
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

A resident with severe cognitive impairment, a feeding tube, and a recent ischemic MCA stroke s/p hemicraniectomy was admitted after referral review failed to identify the bone flap and helmet requirement. After the resident developed hypotension and was sent to the ER, the DON stated the resident could not return because of acuity and the facility did not accept residents with helmets for that purpose. The DON and Admissions Director stated the resident should not have been accepted because the referral review missed the clinical condition.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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