F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
E

Medication Administration and Monitoring Errors

Riverside Nursing CentreGrand Haven, Michigan Survey Completed on 02-12-2026

Summary

The facility failed to ensure medications and treatments were administered and completed according to physician orders for six residents reviewed for nursing professional standards of practice. The report identified errors involving insulin administration, blood sugar monitoring, blood pressure and pulse monitoring before antihypertensive administration, daily weights, and documentation of medication administration or omission. For one resident with Type 1 diabetes, an LPN administered insulin aspart and insulin lispro/insulin Lantus by pen without priming the pen needle first. The LPN stated she did not know the needle had to be primed before administration and said she had never primed an insulin needle. Facility policy stated insulin pens should be primed prior to administering medications, and the RN confirmed that priming an insulin pen needle before dialing the ordered dose was the standard of practice. For another resident with Type 2 diabetes, the record showed multiple instances where Humalog was administered without a documented blood sugar assessment, as well as instances where Humalog was held when the blood sugar was within ordered parameters without a provider order. The blood sugar log also showed several missed meal-time assessments, including no lunch or dinner checks on multiple dates, and the MAR reflected insulin administration despite the missing assessments. For a resident with chronic diastolic heart failure, the order required daily weights, but weights were not obtained on multiple dates. The MAR showed blank entries, repeated prior-day weights, and one entry marked "Other" without a corresponding progress note. For another resident with hypertensive heart and chronic kidney disease with heart failure, metoprolol was held once despite blood pressure and heart rate being within acceptable range, and on later dates the medication was not given because it was unavailable without documentation that the provider or management were notified. For a resident with hypertension and atrial fibrillation, metoprolol succinate was ordered with hold parameters for low systolic blood pressure or heart rate, but the MAR showed the medication was administered on multiple days despite missing assessments or values outside the ordered parameters. The record also showed several dates with no morning or evening heart rate and blood pressure assessments. During interview, the DON confirmed the medication administration errors and the lack of daily weights, and stated that licensed nurses would receive education on administering medication following provider-ordered parameters.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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