F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D

Failure to Obtain Catheter Orders and Maintain Catheter Infection-Control Practices

Royal Oaks Nursing And Rehabilitation CenterUrbandale, Iowa Survey Completed on 04-09-2026

Summary

The deficiency involves the facility’s failure to ensure proper physician orders and infection-control practices for indwelling urinary catheters. One resident with obstructive uropathy, hydronephrosis, renal and ureteral calculous obstruction, hemiplegia, sepsis, gross hematuria, and bacteremia had a urinary catheter in place and was care planned for catheter management, including enhanced barrier precautions and proper positioning of tubing and drainage bag. A urinalysis and culture showed more than 100,000 CFU/mL of Proteus Mirabilis/Penneri, and the resident was treated with intramuscular Ceftriaxone. A CT scan performed during a hospitalization for heart arrhythmia, gross hematuria, UTI with sepsis, and renal calculi showed multiple coarse calcifications surrounding the urinary catheter, indicating the catheter could not have been changed on the date documented in the record. Another resident, cognitively impaired and totally dependent for all ADLs, with hemiplegia after stroke, gastrostomy, and slow transit constipation, was incontinent of bowel and bladder and returned from the hospital with an indwelling urinary catheter. The hospital discharge instructions did not include orders for the catheter, the facility’s order summary lacked any catheter order, and the resident’s care plan did not document the presence of the indwelling catheter. Nursing staff reported that when a resident returns from the hospital with a catheter and no order, the nurse should call the physician within 24–48 hours, and the DON stated she expected a call for orders within 24 hours, but this was not done for this resident. Surveyor observations showed repeated failures to maintain catheter tubing and drainage bags off the floor and properly positioned. For the first resident, after a CNA transferred the resident from wheelchair to bed, the urinary catheter bag was observed lying directly on the floor near the bed. For the second resident, the Foley bag was hanging below bladder level on the side of the bed facing the open doorway, visible from the hall, and the Foley tubing lay on the floor for an extended period. Multiple staff members, including CNAs, an RN/ADON, and an LPN, walked past or entered the room numerous times without picking the tubing up from the floor. Only after a CNA entered the room wearing isolation gown and gloves to empty the Foley bag was the tubing finally picked up. The facility’s catheter care policy required that catheter tubing and drainage bags be kept off the floor, which was not followed in these instances.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0690 citations
Improper catheter drainage bag handling and emptying
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with an indwelling catheter and severe cognitive impairment had catheter drainage care observed to be inconsistent with the care plan and facility policy. An RN placed the urine graduate on the floor while emptying the leg bag and did not cleanse the drainage outlet with an alcohol swab, and the resident’s drainage bag was later observed lying directly on the floor instead of being kept in a privacy bag or hung on the bed frame.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Catheter-Associated UTI Signs
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Failure to Monitor Catheter-Associated UTI Signs: A resident with dementia, muscle weakness, and protein-calorie malnutrition had a physician order to monitor and report signs of catheter-associated UTI, but staff did not complete the ordered monitoring. The resident was observed with white, milky urine in the catheter tubing and bag on multiple days, the MAR showed the monitoring order was not completed, and the CNO stated the cloudy urine was the resident’s baseline and that no physician notification was documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Condom Catheter Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Failure to provide and document condom catheter care for a resident with stroke, contractures, cognitive communication deficit, kidney disease, and chronic sacral ulcers. The resident had a condom catheter placed to help with bladder incontinence and sacral ulcer healing, but the physician orders did not identify the catheter or required care, the care plan only addressed patency, urine output, and skin checks, and the chart lacked catheter care, catheter changes, and skin assessments for an extended period. An incident report showed the catheter became dislodged and caused a 7 cm penile laceration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate catheter and perineal care
E
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Inadequate catheter and perineal care was observed for multiple residents with urinary devices and incontinence needs. A resident with an indwelling catheter had cloudy urine, sediment, bleeding, pain, and an unsecured catheter after staff reportedly pulled on it during care. Other residents were found with urine- and stool-soiled clothing, bedding, and catheter dressings, leaking or dangling urinary tubes, delayed brief changes, and incomplete peri-care that did not include the full frontal perineum, labial folds, urethra, or catheter area.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Bag Resting on Floor
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a suprapubic indwelling catheter, bladder dysfunction, and a recent UTI was observed in the dining room with the catheter drainage bag hooked to the wheelchair and resting in direct contact with the floor on more than one occasion. Staff, including a CNA, an LPN, and the DON, acknowledged the bag should not have been on the floor, and the facility policy and CDC guidance cited in the report state the drainage bag should be kept below the bladder and not rested on the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Nephrostomy Drainage Positioning
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Improper Nephrostomy Drainage Positioning: A resident with MS, neurogenic bladder, and a left nephrostomy tube had the drainage bag hung from a wheelchair armrest with tubing positioned above the insertion site, preventing dependent urine drainage. A TMA said this was the usual setup, and the RNCM and DON confirmed the bag and tubing were incorrectly positioned and not allowing urine to drain appropriately.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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