Failure to Follow Oxygen Orders and Document Respiratory Monitoring
Summary
The facility failed to follow physician orders for a resident with Parkinson's disease, Alzheimer's disease, type 2 diabetes mellitus, and dementia who had a change in condition with shortness of breath and an oxygen saturation of 88%. After that assessment, the physician ordered continuous oxygen at 2 LPM via nasal cannula, a portable oxygen tank for 2 LPM nasal cannula, oxygen saturation monitoring twice daily, and a pulmonology consult. The resident's care plan identified risk for altered respiratory status and included oxygen administration and oxygen saturation monitoring, but the most recent revision did not address non-compliance with oxygen therapy and had no related interventions. The medical record did not show the actual oxygen saturation values for the ordered monitoring, and the nurses' progress notes did not document the resident's refusal to wear oxygen or any pulmonary consultation documentation. The MAR showed check marks for oxygen saturation monitoring, but the actual percentages were not recorded. During observation, the resident was seen sitting in the common area and later again without the nasal cannula in place as ordered. Staff confirmed there was no oxygen concentrator or portable oxygen tank at the bedside, and one RN stated she was not aware the resident was supposed to be on continuous oxygen and said she would call the doctor to change the order to as needed. The DON stated the oxygen saturation checks should include the actual numbers, but could not explain how the physician would know the resident's oxygen level without that documentation. The attending physician and APRN both stated they expected the actual oxygen saturation measurements to be recorded and said staff had reported the resident was fine even when their own checks showed low oxygen saturation. The APRN also stated staff told her the resident would not be compliant with wearing oxygen, but the resident understood the need for it and agreed to wear it. The facility could not provide documentation of the pulmonology consult, and its policy required physician orders to be followed as prescribed and, if not followed, recorded in the resident's medical record during that shift.
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