F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
D

Baseline Care Plan Missing Hearing Loss Interventions

Autumn Lake Healthcare At NorwalkNorwalk, Connecticut Survey Completed on 03-17-2026

Summary

The facility failed to add hearing loss and related interventions to the baseline care plan to meet Resident #38’s immediate needs within 48 hours of admission. Resident #38 had a diagnosis of metabolic encephalopathy, and the care plan conference summary dated 2/24/2026 indicated the 72-hour care plan meeting was held with a family member and caregiver present by phone, along with the RN supervisor, social worker, and therapy representatives. That summary stated Resident #38 was alert, oriented, hard of hearing, and able to make needs known. However, the admission MDS assessment indicated the resident was cognitively intact and had adequate hearing, while a provider encounter note dated 2/27/2026 documented a cognitive deficit and hearing impairment. A provider encounter note dated 3/8/2026 indicated Resident #38 was using a communication device. During an observation in the resident’s private room on 3/9/2026, a sign posted on the wall stated the resident could not hear and to use a communication device with writing supplies. The MDS nurse stated at that time that the resident’s care plan initiated on 2/23/2026 did not indicate the resident could not hear. The SLP stated the resident was on service for dysphagia, could not hear, and communicated effectively by using the communication device and then verbalizing answers or questions. The regular charge nurse stated the sign and communication device were brought in by the resident’s caregiver from home and could not explain why a baseline care plan had not been developed with an intervention for the resident’s hearing loss within 48 hours of admission.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0655 citations
Baseline Care Plan Missing PICC Line and Contact Isolation Needs
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted after hospitalization for a MDR UTI was receiving IV meropenem through a PICC line and required contact isolation precautions and an indwelling catheter. Although the admission report and nurse-to-nurse handoff documented these needs, the baseline care plan did not include the PICC line or isolation precautions among the resident’s immediate care needs. Staff interviews confirmed the resident arrived with these treatments and precautions in place, and the DON stated the expectation was for a baseline care plan to be developed and implemented within 24 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Baseline Care Plan Within Required Timeframe
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with schizoaffective disorder, HIV, bipolar disorder, and insomnia did not have a baseline care plan developed within the required 48 hours. The Unit Manager confirmed she was responsible for completing and tracking baseline care plans, and verified the resident’s plan was not completed on time.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Baseline Care Plan Not Completed for Bed Mobility and Transfers
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with traumatic subdural hemorrhage, T5-6 vertebral fractures, and respiratory failure did not have a baseline care plan with instructions for positioning, bed mobility, or transfers within 48 hours of admission. The EHR and bedside Kardex lacked guidance for nursing staff, and observations showed the resident slouching in bed and later with feet touching the lower bed frame. An LPN and the DON both stated the care plan did not meet expectations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Baseline Care Plan Summary
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with asthma, hypothyroidism, and HTN did not have evidence in the record that a written summary of the baseline care plan and order summary was provided to the resident and/or representative. The NHA confirmed the missing documentation during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Include EBP for PEG Tube in Care Plan
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident with hemiplegia, severe cognitive impairment, a feeding tube, and surgical wounds was ordered EBP for a PEG tube, but the care plan did not include the EBP need or related interventions. The DON confirmed the omission and stated that the care plan is meant to communicate interventions for resident safety, protection, and care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Develop Baseline Care Plans Within 48 Hours
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

Failure to Develop Baseline Care Plans Within 48 Hours: The facility did not open baseline care plans within the required timeframe for three residents reviewed for abuse and falls. One resident’s abuse care plan was started well after admission and the baseline plan did not include abuse. Another resident’s abuse/neglect plan was started after an abuse allegation, and a third resident with a high fall risk score had no baseline fall care plan despite a fall and an abuse allegation after admission. The Care Plan Coordinator confirmed the baseline plans were not in place as required.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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