Failure to Complete Quarterly Nutritional Assessments and Address Dietary Preferences
Summary
The facility failed to ensure that a resident received treatment and care in accordance with professional standards of practice when the Registered Dietician (RD) did not complete required quarterly nutritional assessments. The resident was admitted with diagnoses including dysphagia and had an order for a regular, easy-to-chew diet with thin liquids. Record review showed that the RD completed nutritional assessments only at admission in March 2025 and again in July 2025, with no further quarterly assessments documented thereafter. During a telephone interview, the RD acknowledged that subsequent quarterly nutritional assessments were not done and stated that the expectation was for timely assessments to monitor caloric needs, adverse weight changes, and changes to the diet plan. During an observation and interview, the resident reported being unable to eat spicy foods, that food was being brought in from home, and that dietary staff had not assisted with food preference requests, which the resident stated led to increased anxiety. In a separate interview, the Dietary Aide reported being unaware of the resident’s food preferences until recently, when the RD updated the resident’s meal ticket information, and acknowledged the importance of communication with residents and among staff to ensure meals match resident preferences. The DON stated that the RD was expected to be proactive in meeting residents’ nutritional needs and quality of life. The facility’s dietitian job description required informative dietary progress notes, periodic visits to evaluate meal quality and resident likes and dislikes, encouragement of resident/family participation, assistance with care plan scheduling, use of care plans in daily dietary services, review of nurses’ notes to determine if care plans were followed, and review of resident complaints and grievances.
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