F0926 F926: Have policies on smoking.
E

Failure to Follow Smoking Policy for Multiple Residents

Resolve Harmony Center, LlcPhoenix, Arizona Survey Completed on 03-13-2026

Summary

The facility failed to implement its smoking policy for three residents who were identified as smokers. Resident #12 had diagnoses including type 2 diabetes mellitus, nicotine dependence, COPD, depression, anxiety, and seizures, and had a BIMS score of 15. Although a safe smoking assessment and smoking evaluation were documented, the resident stated that she kept cigarettes and an orange lighter under the cushion of her wheelchair in her room, and an observation confirmed the lighter was stored there. The resident also stated that she smoked in the designated smoking area and that the Activity Director purchased and supplied cigarettes and lighters for residents. Resident #26 was admitted with diagnoses including paraplegia, major depressive disorder, anxiety disorder, bipolar disorder, and schizoaffective disorder, and had a BIMS score of 15. The record showed a progress note identifying her as a smoker and orienting her to the smoking areas, but there was no evidence of a smoking assessment or signed smoking policy in the record at that time. During interviews and observation, Resident #26 stated that she kept cigarettes, lighters, matches, and electronic vapes on her person and in her room, and she showed six electronic vapes, a box of cigarettes, and a lighter. The interim DON observed the items and confiscated them during the interview. Resident #41 had diagnoses including a history of TIA and cerebral infarction without residual deficits, major depressive disorder, and polyneuropathy, and had a BIMS score of 15. The record included a smoking assessment and a signed smoking policy stating that smoking materials were to be stored in a secure area and not kept on the resident’s person. However, interviews and observation showed that Resident #41 kept smoking materials on her person and in her room, including two boxes of cigarettes and a lighter. Staff interviews showed conflicting understanding of the smoking policy, with some staff stating residents were not allowed to keep smoking materials in their rooms or on their persons, while others stated unsupervised smokers could keep them on their person.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0926 citations
Failure to Follow Smoking Policy
D
F0926 F926: Have policies on smoking.
Short Summary

Failure to Follow Smoking Policy: Two residents who were cognitively intact were involved in smoking-related policy failures. One resident with a history including kidney transplant aftercare, muscle weakness, and HTN was observed holding a cigarette and a match in the hallway and stated she was allowed to keep them and smoke outside alone, while another resident with type 2 DM stated he smoked without supervision and shared cigarettes with another resident. The ADON stated the facility was not aware one resident was a smoker, did not have a baseline care plan on admission, and did not follow the policy prohibiting matches and sharing smoking items.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Smoking Materials
D
F0926 F926: Have policies on smoking.
Short Summary

Failure to maintain resident smoking materials: A resident was observed carrying a lighter and cigarettes in his vest pocket instead of having them kept in the designated smoking box. The resident said he kept the items on his person because residents and staff took cigarettes and lighters from the box. A housekeeper reported frequent issues with items being taken from the box, and the DON stated staff were expected to follow the smoking policy and keep residents' smoking materials in the designated smoking box.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Smoking Materials
D
F0926 F926: Have policies on smoking.
Short Summary

Unsecured Smoking Materials: A resident who smoked daily and was cognitively intact kept cigarettes and a lighter in an unlocked drawer and an unsecured cabinet, despite facility policy requiring smoking safety protections. The resident reported leaving the room door open at times and said a confused resident had entered the room on several occasions and rummaged through his belongings. The DON confirmed the resident was considered an independent smoker, but the smoking paraphernalia was not secured.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Policy Did Not Address Off-Property Smoking for Independent Smokers
D
F0926 F926: Have policies on smoking.
Short Summary

The facility failed to ensure its smoking policy addressed safe smoking areas for independent smokers. Two residents with COPD and other diagnoses were told they could go off property and smoke across the street outside designated smoking times, even though the written policy only allowed smoking in designated areas outside the building and did not mention LOA or off-property smoking. Surveyors observed the area across the road had no sidewalk or crosswalk and was a narrow roadway with nearby buildings and vehicles.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Quarterly Smoking Evaluation
D
F0926 F926: Have policies on smoking.
Short Summary

Failure to complete quarterly smoking evaluation for a dependent smoker. A resident with dementia was identified as needing direct supervision to smoke, but the record showed no updated smoking evaluation after the initial assessment. Staff stated smoking assessments were to be completed on admission and quarterly, and an observation found the resident smoking with difficulty holding the cigarette.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Materials Kept in Resident Room
D
F0926 F926: Have policies on smoking.
Short Summary

A resident with mild cognitive impairment and tobacco use had cigarette packs on his bedside table despite a care plan requiring supervised smoking, designated smoking times and areas, and storage of all smoking supplies in a locked box at the nurse’s station. The resident said he usually kept his cigarettes on the table and got them from the store when he went out. Staff, including the ADON, CNA, RN, and DON, stated that residents were not allowed to keep cigarettes or lighters in their rooms and that smoking materials were to be secured and used only during supervised smoke times.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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