Failure to Hold and Document Required Resident Council Meetings
Penalty
Summary
The facility failed to honor residents’ rights to organize and participate in resident/family groups by not providing regular Resident Council meetings for a census of 27 residents. During an interview, the Administrator stated she was unaware of the location of Resident Council meeting minutes and produced a two-page list of resident names from the past two months, which she identified as attendance for past Resident Council meetings. In a subsequent interview, a CNA/Activity Staff member reported that Resident Council meetings had not occurred since November 2025, confirmed that the facility needed to consistently hold these monthly meetings, and stated there were no records of meeting minutes in the binder and that the list provided by the Administrator only reflected residents who attended bingo. Review of the facility’s undated Resident Council Policy and Procedure showed that the facility supports a Resident Council with monthly meetings, with minutes and attendance to be recorded and maintained, which was not followed. This failure had the potential to result in the inability of residents to voice their concerns or contribute to improving facility operations impacting their dignity and overall quality of life.
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