F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Fall Mats Not Positioned Beside Bed for High Fall-Risk Resident

Claremont Manor Care CenterClaremont, California Survey Completed on 03-13-2026

Summary

The facility failed to follow fall prevention interventions for Resident 23 when bilateral fall mats were not placed on the ground alongside the resident’s bed while the resident was in bed. Resident 23 was admitted and readmitted with diagnoses including bilateral primary osteoarthritis of the knee, restless leg syndrome, and age-related osteoporosis. The resident’s MDS dated 10/6/2025 indicated moderately impaired cognition and substantial to maximal assistance needed for toileting and personal hygiene. The resident’s fall risk evaluation dated 1/6/2026 identified a high fall risk, and a progress note from the same date documented intermittent confusion and a fall risk score of 11. Resident 23’s care plan, initiated 1/7/2026, identified fall risk related to a history of falls, impaired mobility, urinary incontinence, and cognitive impairment with poor safety awareness, and it included floor mats on the sides of the bed as an intervention. During observation on 3/12/2026, the resident’s floor mats were seen propped against the wall while the resident was lying in bed. LVN 4 stated the mats needed to be on the ground while the resident was in bed because the resident got up unassisted. CNA 2 stated no one informed her that the mats were not alongside the bed and that the resident was more confused in the evening and had tried to get out of bed unassisted before. The PT and DON both stated that when the resident was in bed, fall prevention included keeping the bed low and placing mats alongside the bed, and the DON stated that if the mats were not used, the resident was at increased risk of injury if a fall occurred.

Plan Of Correction

F0689 CFR(s): 483.25(d) Free of Accident Hazards/Supervision/Devices Root Cause: The root cause of the deficient practice was failure to consistently implement and maintain fall prevention interventions (specifically floor mats) in accordance with the resident's care plan, along with lack of clear accountability and oversight to ensure interventions were in place during required timeframes. How corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice: On 3/12/2026, for Resident #23, the floor mat intervention was immediately implemented at bedside per the care plan. The resident's care plan was reviewed and updated to ensure clarity of fall prevention interventions, including when floor mats must be in place. Staff were re-educated on proper placement and use of floor mats to reduce fall risk. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 3/13/2026, the Director of Nursing (DON) or designee conducted a 100% audit of all residents with floor mat interventions to verify:Floor mats are present at bedsideFloor mats are placed appropriately when the resident is in bedFloor mats are not stored, folded, or propped against the wallInterventions are consistent with the individualized care planAny identified noncompliance was immediately corrected at the time of observation, and responsible staff were re-educated. No additional residents were identified to be out of compliance. If any discrepancies had been identified, immediate correction and care plan review would have been completed. What measures will be put into place or what systemic changes the facility will make to ensure that the deficient practice does not recur: To prevent recurrence, the facility has implemented the following measures: On 3/31/2026 the DON conducted mandatory in-service training for all nursing staff (licensed nurses and CNAs) on fall prevention interventions, including proper use and placement of floor mats. Education emphasized that floor mats must be in place at bedside whenever the resident is in bed, in accordance with the individualized care plan.Define (sic) Accountability:CNAs are responsible for placing floor mats at bedside when the resident is in bed and ensuring proper positioning during routine care.Licensed Nurses are responsible for verifying implementation of fall interventions each shift and ensuring care plan accuracy.The DON or designee is responsible for oversight, compliance monitoring, and staff accountability.Trigger Conditions Clarified:Floor mats must be in place whenever the resident is in bed, unless contraindicated or otherwise specified in the care plan.Floor mats must be removed only when the resident is out of bed to prevent tripping hazards, as appropriate. How the facility plans to monitor its performance to ensure that solutions are sustained: The facility will maintain a 100% compliance threshold for implementation of floor mat interventions per care plan.Monitoring Plan:The DSD, or designee will conduct weekly audits of a minimum of 5 residents with fall interventions for 4 weeks, followed by monthly audits of 5 residents for 2 months.Audits will verify:Floor mats are in place at bedside while the resident is in bedFloor mats are not stored, folded, or propped against the wallInterventions are consistent with the care plan Interventions are consistent with the care plan Corrective Action Process: Any identified noncompliance will be corrected immediately at the time of observation. The responsible staff member will receive re-education prior to the end of the shift. The licensed nurse will verify correction within the same shift. A follow-up audit within 24 hours will be completed to ensure sustained compliance. Repeated noncompliance will be addressed through progressive discipline per facility policy. Reporting & Oversight: Audit findings will be reported weekly to the DON and Administrator during the monitoring period. Results will be presented at the monthly Quality Assurance (QA) Committee Meeting. The QA Committee will monitor compliance monthly until sustained 100% compliance is achieved. Responsible Parties: CNAs: Implementation and placement of floor mats Licensed Nurses: Verification and documentation each shift DON/Designee: Oversight, audits, and enforcement Completion Date: 4/13/2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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