F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Fall Mats Not Positioned Beside Bed for High Fall-Risk Resident

Claremont Manor Care CenterClaremont, California Survey Completed on 03-13-2026

Summary

The facility failed to follow fall prevention interventions for Resident 23 when bilateral fall mats were not placed on the ground alongside the resident’s bed while the resident was in bed. Resident 23 was admitted and readmitted with diagnoses including bilateral primary osteoarthritis of the knee, restless leg syndrome, and age-related osteoporosis. The resident’s MDS dated 10/6/2025 indicated moderately impaired cognition and substantial to maximal assistance needed for toileting and personal hygiene. The resident’s fall risk evaluation dated 1/6/2026 identified a high fall risk, and a progress note from the same date documented intermittent confusion and a fall risk score of 11. Resident 23’s care plan, initiated 1/7/2026, identified fall risk related to a history of falls, impaired mobility, urinary incontinence, and cognitive impairment with poor safety awareness, and it included floor mats on the sides of the bed as an intervention. During observation on 3/12/2026, the resident’s floor mats were seen propped against the wall while the resident was lying in bed. LVN 4 stated the mats needed to be on the ground while the resident was in bed because the resident got up unassisted. CNA 2 stated no one informed her that the mats were not alongside the bed and that the resident was more confused in the evening and had tried to get out of bed unassisted before. The PT and DON both stated that when the resident was in bed, fall prevention included keeping the bed low and placing mats alongside the bed, and the DON stated that if the mats were not used, the resident was at increased risk of injury if a fall occurred.

Plan Of Correction

F0689 CFR(s): 483.25(d) Free of Accident Hazards/Supervision/Devices Root Cause: The root cause of the deficient practice was failure to consistently implement and maintain fall prevention interventions (specifically floor mats) in accordance with the resident's care plan, along with lack of clear accountability and oversight to ensure interventions were in place during required timeframes. How corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice: On 3/12/2026, for Resident #23, the floor mat intervention was immediately implemented at bedside per the care plan. The resident's care plan was reviewed and updated to ensure clarity of fall prevention interventions, including when floor mats must be in place. Staff were re-educated on proper placement and use of floor mats to reduce fall risk. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 3/13/2026, the Director of Nursing (DON) or designee conducted a 100% audit of all residents with floor mat interventions to verify:Floor mats are present at bedsideFloor mats are placed appropriately when the resident is in bedFloor mats are not stored, folded, or propped against the wallInterventions are consistent with the individualized care planAny identified noncompliance was immediately corrected at the time of observation, and responsible staff were re-educated. No additional residents were identified to be out of compliance. If any discrepancies had been identified, immediate correction and care plan review would have been completed. What measures will be put into place or what systemic changes the facility will make to ensure that the deficient practice does not recur: To prevent recurrence, the facility has implemented the following measures: On 3/31/2026 the DON conducted mandatory in-service training for all nursing staff (licensed nurses and CNAs) on fall prevention interventions, including proper use and placement of floor mats. Education emphasized that floor mats must be in place at bedside whenever the resident is in bed, in accordance with the individualized care plan.Define (sic) Accountability:CNAs are responsible for placing floor mats at bedside when the resident is in bed and ensuring proper positioning during routine care.Licensed Nurses are responsible for verifying implementation of fall interventions each shift and ensuring care plan accuracy.The DON or designee is responsible for oversight, compliance monitoring, and staff accountability.Trigger Conditions Clarified:Floor mats must be in place whenever the resident is in bed, unless contraindicated or otherwise specified in the care plan.Floor mats must be removed only when the resident is out of bed to prevent tripping hazards, as appropriate. How the facility plans to monitor its performance to ensure that solutions are sustained: The facility will maintain a 100% compliance threshold for implementation of floor mat interventions per care plan.Monitoring Plan:The DSD, or designee will conduct weekly audits of a minimum of 5 residents with fall interventions for 4 weeks, followed by monthly audits of 5 residents for 2 months.Audits will verify:Floor mats are in place at bedside while the resident is in bedFloor mats are not stored, folded, or propped against the wallInterventions are consistent with the care plan Interventions are consistent with the care plan Corrective Action Process: Any identified noncompliance will be corrected immediately at the time of observation. The responsible staff member will receive re-education prior to the end of the shift. The licensed nurse will verify correction within the same shift. A follow-up audit within 24 hours will be completed to ensure sustained compliance. Repeated noncompliance will be addressed through progressive discipline per facility policy. Reporting & Oversight: Audit findings will be reported weekly to the DON and Administrator during the monitoring period. Results will be presented at the monthly Quality Assurance (QA) Committee Meeting. The QA Committee will monitor compliance monthly until sustained 100% compliance is achieved. Responsible Parties: CNAs: Implementation and placement of floor mats Licensed Nurses: Verification and documentation each shift DON/Designee: Oversight, audits, and enforcement Completion Date: 4/13/2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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