F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D

Failure to Revise Activity Care Plan

Webster Healthcare CenterCowen, West Virginia Survey Completed on 02-26-2026

Summary

The facility failed to revise the individualized activity care plan for Resident #8. The care plan, last revised on 01/21/26, stated that the resident did not attend scheduled group activities, preferred to remain in the room for activities and 1:1 visits, and was dependent on staff for cognitive stimulation and activities. The plan included interventions such as encouraging attendance at entertainment programs, group activities, volunteer demonstrations, and religious activities; interviewing the resident about activity preferences; inviting the resident to scheduled activities; providing 1:1 in-room visits; and offering activity materials of interest. Record review showed that no care plan interventions had been revised or added since 12/26/24, and the care plan did not align with the resident’s most current Activity Preference Interview dated 08/01/25, which identified interests in church-related activities, country music, watching the news, and fishing. The resident’s MDS with ARD 08/14/25 indicated under F0500 that it was not important for him to do things with groups of people. During interview, the Activity Director confirmed that the resident’s activity care plan interventions had not been revised since 12/26/24.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0657 citations
IDT Did Not Review Quarterly Care Plan Revisions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

IDT Did Not Review Quarterly Care Plan Revisions: A resident with anoxic brain damage, pulmonary HTN, and paraplegia had quarterly MDS assessments completed, but no IDT care conferences were documented for an extended period while the care plan was revised multiple times. Interviews showed the CQAN said the quarterly care planning process included an IDT meeting and that the IDT significantly influenced the care plan, while the MDS Coordinator said she completed quarterly reviews even when no IDT had been held.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Quarterly Care Conferences
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to Offer Quarterly Care Conferences: A resident with depression, anxiety, chronic pain, and DM was not consistently offered or documented for quarterly care conferences. The EMR showed one conference note where the resident declined participation, but no evidence of any later conferences being offered, provided, or refused. The resident said she did not always know the plan of care, and the family member said she had not been invited in over a year and did not know what was going on with the resident’s care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Updated for Oxygen and Compression Stocking Needs
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with chronic respiratory failure with hypoxia and diabetes had physician orders for continuous O2 and compression stockings, but was observed without either in place. The care plan did not document the oxygen or compression stocking interventions, and the DON stated refusals also were not documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care plan not updated for PASRR-positive resident
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with major depressive disorder, stroke-related weakness/paralysis, and anxiety had a care plan that did not reflect her PASRR positive status for mental illness or include PASRR-related interventions, even though records showed she had been receiving MI specialized services and attending quarterly PASRR meetings. The annual MDS was coded as no ID/DD-related PASRR condition, and staff including the MDS coordinators, DON, and Administrator acknowledged the care plan was inaccurate and should have been reviewed and revised by the IDT.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care plan not updated for new insulin use and blood sugar monitoring
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plan not updated for new insulin use and blood sugar monitoring. A resident with DM and intact cognition began receiving insulin and required BG monitoring, but the care plan did not reflect the new insulin regimen or monitoring needs. The MAR showed insulin orders, and a progress note documented BG checks before lunch and dinner. Staff stated the resident was a new diabetic and the care plan had not been updated to match the new diagnosis.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
CCPs Not Updated for Oxygen Orders and Self-Administration Needs
E
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident’s CCP was not updated after an oxygen order changed from 3 LPM to 4-5 LPM, and two other residents’ CCPs did not reflect self-administration of medications. One resident with schizophrenia had multiple meds ordered for bedside storage or unsupervised self-administration, but the CCP had no related focus or interventions. Another resident with dementia and diabetes was observed self-administering insulin even though the CCP only addressed staff administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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