F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
D

Oxygen therapy orders and monitoring were not followed for two residents

Heartwood Extended HealthcareTacoma, Washington Survey Completed on 03-30-2026

Summary

Respiratory care and services were not provided according to provider orders for two residents. Resident 106 was admitted with diagnoses including dependence on renal dialysis, anxiety disorder, and dorsalgia, and was able to make needs known. The record showed active orders for oxygen at 3 L/min every shift, weaning oxygen as tolerated to greater than 90% O2 sats, and a sleep study for hypoxia during the night requiring new oxygen requirements. Observation on 03/23/2026 did not show the resident receiving oxygen therapy. The March 2026 TAR documented the 3 L/min oxygen order as 0 L/min every shift, with seven blanks in 69 opportunities for documentation, and the sleep study and weaning orders were marked with Xs every day. O2 saturation documentation was inconsistent, with nine readings below ordered parameters ranging from 85% to 90%, and the provider was notified only once out of nine times. Staff stated the oxygen order lacked an indication, the sleep study order needed clarification, the TAR documentation did not match the orders, O2 sats were not consistently documented every shift, and the oxygen care was not care planned. Resident 12 was admitted with diagnoses including sleep apnea, chronic respiratory failure, and diabetes, and the admission MDS showed the resident received oxygen therapy. Observations on multiple dates showed oxygen set at 3.5 L/min and then 3 L/min via nasal cannula, while the provider order dated 08/25/2025 specified oxygen at 4 L/min via nasal cannula. The care plan also included oxygen settings at 4 L continuously. During observation, an LPN stated the oxygen was set at 3 L but should have been 4 L, and staff were expected to check the oxygen setting every shift. The DON stated staff were expected to follow the provider's order and check oxygen settings every shift.

Penalty

Inspection fine: $89,440
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0695 citations
Incorrect Oxygen Flow Rates and Delayed Tubing Changes
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Two residents receiving O2 had flow rates set above their physician orders, and one resident’s tubing remained dated beyond the weekly change interval. Staff, including an RN and the DON, confirmed the mismatched flow rates and noted that tubing should be changed weekly by the RT. The facility policy required O2 to be administered per physician order and tubing/cannula to be changed weekly.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Oxygen Concentrator Left in Room After Order Discontinued
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Oxygen Concentrator Left in Room After Order Discontinued: A resident with morbid obesity with alveolar hypoventilation and diabetes was observed with an oxygen concentrator at bedside even though there was no current oxygen order. The resident stated he used oxygen only when needed, and the CNO confirmed the oxygen had been discontinued earlier and the concentrator should not have remained in the room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Order for CPAP Use and Maintenance
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

Missing Order for CPAP Use and Maintenance: A resident with sleep apnea and stroke had a CPAP in the room, but there was no physician order or care plan documentation for its use or maintenance. Staff knew the resident had the CPAP, yet CNAs and an RN reported they did not routinely clean the mask or tubing, and the LPN Resident Care Manager confirmed no order existed for the CPAP or its care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Respiratory Equipment Not Maintained or Applied as Ordered
E
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident with a continuous O2 order was found without oxygen in place, and an LPN later said the order had been misread. Two other residents with COPD had respiratory equipment that was dirty or outdated, including a gray concentrator filter, tubing and water bottles dated weeks earlier, and tubing lying on the floor with visible dust. Staff gave inconsistent accounts of who was responsible for changing or cleaning the equipment, and the DON acknowledged the dirty equipment and old mask placed residents at risk for respiratory infection or pneumonia.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Oxygen Not Properly Delivered via Nasal Cannula
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident with acute respiratory failure with hypoxia and severe cognitive impairment was ordered oxygen via NC at 2 to 5 LPM to keep O2 saturation at or above 95%. During observation, the resident was lying in bed with the NC on the side of the face instead of in the nose while the concentrator was set at 2.5 LPM. RN and DON stated the NC should be in the nose to deliver oxygen as ordered.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incorrect Oxygen Flow Settings
D
F0695 F695: Provide safe and appropriate respiratory care for a resident when needed.
Short Summary

A resident with COPD and chronic respiratory failure did not receive oxygen at the ordered flow rate. Staff found the oxygen concentrator set below the ordered amount on multiple observations, and the resident stated the oxygen was supposed to be set higher. The DON, LVNs, and ADON acknowledged the setting was incorrect and that the ordered flow should have been followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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