F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
G

Failure to Assess and Offer Updated COVID-19 Vaccines

Norton Community Hospital Snf UnitNorton, Virginia Survey Completed on 02-12-2026

Summary

The facility failed to offer the 2025-2026 COVID-19 vaccine to three sampled residents after admission because staff did not fully assess each resident’s COVID-19 vaccine history. Facility policy stated residents or their representatives were to receive education about the vaccine, be offered the vaccine unless previously immunized or medically contraindicated, and have COVID-19 vaccine status obtained on admission. However, the admission assessments for Resident #5, Resident #13, and Resident #12 only documented that each resident said they had received a COVID-19 vaccine, and staff did not obtain the date of the most recent vaccine to determine whether an updated vaccine was due. Resident #5 was admitted with a history of pulmonary fibrosis, COPD, mitral valve disease, and persistent atrial fibrillation, and had intact cognition with a BIMS score of 15. The record showed prior COVID-19 vaccinations in 2021, 2022, and 2023, but no documentation that an updated 2025-2026 vaccine was offered after admission. Resident #5 tested negative for SARS-CoV-2 after admission and later tested positive for COVID-19. Resident #13 was admitted with acute on chronic respiratory failure, CHF, CAD, type 2 diabetes, and CKD, also had a BIMS score of 15, and had prior COVID-19 vaccinations documented in 2021 and 2022. The record did not show that an updated vaccine was offered after admission, and Resident #13 tested positive for COVID-19 after admission and had increased fatigue and cough noted in a physician progress note. Resident #12 was admitted with type 2 diabetes, obstructive sleep apnea, hypertension, and obesity, had intact cognition with a BIMS score of 15, and had no documented prior COVID-19 vaccine in the immunization history. Even so, the admission assessment documented only that the resident said yes when asked about having had a COVID-19 vaccine, and staff did not verify the date or offer an updated vaccine. The facility also failed to offer 2025-2026 COVID-19 vaccines to current staff. The Infection Preventionist stated the facility no longer offered COVID-19 vaccinations for staff because it was no longer mandated.

Penalty

Inspection fine: $10,400
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0887 citations
Missing COVID-19 Immunization Documentation for Staff and Residents
E
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

Missing COVID-19 Immunization Documentation for Staff and Residents: The facility failed to maintain required COVID-19 vaccine documentation for three staff members and two residents. Staff interviews showed the selected employees reported prior vaccination, but the facility had no records showing vaccine dates or type. For two residents, consent forms indicated they were up to date, but the date fields were blank and the facility had no evidence that immunization status was verified with family or the physician; one resident’s record showed the last COVID-19 vaccine was given years earlier.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing COVID-19 Vaccine Education and Tracking Documentation
D
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

The facility failed to keep required documentation showing staff were educated on the risks and benefits of the COVID-19 vaccine and that the vaccine was offered to staff who declined it. The IP stated she tracked staff vaccination status, but the record for an CNA showed conflicting information, with a prior dose documented while the tracking log also listed the CNA as refused and left the vaccination date blank. The IP confirmed there was no documentation that the CNA was offered the vaccine or provided the required education.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer COVID-19 Vaccine to Eligible Resident
D
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

A resident was not offered the COVID-19 vaccine and was documented as not eligible because the resident was admitted after flu season. The IP and MD stated the facility held COVID-19 vaccinations from July through September so residents would not have to wait for the updated fall formulation, despite the facility policy stating the vaccine will be offered when available unless medically contraindicated, already immunized, or refused.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete COVID-19 Vaccine Consent and Declination Documentation
E
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

Incomplete COVID-19 Vaccine Consent and Declination Documentation: The facility failed to document current COVID-19 booster consent, declination, or administration status for several residents. Records showed one resident with an outdated declination, another with a booster consent lacking a signature date and no proof of the current vaccine, a third with consent but no documentation of administration, and a fourth with a declination but no current booster offer documented. An ADON verified the missing documentation and stated the facility updates immunization status in October.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Consented COVID-19 Vaccine
D
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

Failure to Provide Consented COVID-19 Vaccine: A resident signed a VIS acknowledgment and vaccination consent indicating they received education and wanted the COVID-19 vaccine, but the vaccine was not given. The IP confirmed the resident had not received the vaccine and was unsure why it had not occurred.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
COVID-19 Vaccination Education and Documentation Deficiencies
E
F0887 F887: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Short Summary

COVID-19 Vaccination Education and Documentation Deficiency: The facility failed to document staff COVID-19 immunization education and failed to show that two residents were educated and offered the COVID-19 vaccine. One resident had no chart evidence of immunization status, education, or vaccination, while another had a prior COVID-19 vaccine history and a booster refusal, but no further evidence of vaccine offers or education after that refusal.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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