F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Follow Ordered Fluid Restrictions

Nhc Healthcare, Oak RidgeOak Ridge, Tennessee Survey Completed on 02-19-2026

Summary

The facility failed to follow its fluid restriction policy for 3 residents who had physician-ordered fluid limits. The facility policy and guideline stated that when a resident had a fluid restriction order, nursing should review the diet order and any special instructions, and fluid should be distributed according to the ordered total volume with amounts assigned to nursing and food and nutrition services. The guideline also listed baseline distributions for 1000 ml, 1500 ml, and 1800 ml fluid restrictions. Resident #2 had diagnoses including chronic stage 5 kidney disease and chronic congestive heart failure. The resident’s care plan identified end stage renal disease requiring dialysis and the need to report signs and symptoms of fluid deficits. A physician’s order dated 1/27/2026 ordered a 1000 ml fluid restriction with 280 ml from nursing and 720 ml from FNS, and no bedside water pitcher. However, the e-MAR from 2/1/2026 through 2/19/2026 did not document how much fluid nursing was to administer each shift or how much fluid had been administered. During interview, an LPN stated the resident received 300 ml each shift and confirmed she administered 300 ml during her shift. Resident #7 had diagnoses including diabetes, chronic kidney disease, and congestive heart failure. The care plan listed an 1800 ml fluid restriction with 1440 ml from FNS and 360 ml from nursing, and no bedside pitcher. The e-MAR for February 2026 did not document how much fluid the resident received in a 24-hour period, and the physician’s order dated 2/19/2026 listed an 1800 fluid restriction with no bedside water pitcher. Staff interviews confirmed the restriction was not reflected on the e-MAR. Resident #23 had diagnoses including hypertensive heart disease with heart failure, chronic diastolic congestive heart failure, stage 3 chronic kidney disease, and type 2 diabetes mellitus. The care plan and physician’s order identified a 1500 ml daily fluid restriction with 300 ml from nursing and 1200 ml from FNS, with no bedside water pitcher. The e-MAR from 2/4/2026 through 2/18/2026 documented the resident’s fluid intake, and the DON confirmed the facility did not follow the fluid restriction policy. The MD stated he expected the orders to be followed and said the three residents were not harmed.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Notify PCP and Family of Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Notify PCP and Family of Significant Weight Loss: A resident experienced significant weight loss after admission, with weights showing a marked decline over time and no weight-loss interventions in the care plan. Nursing and dietary notes documented continued monitoring and notification of the RD, but there was no documentation that the PCP or resident representative was notified about the 9.2% loss in 30 days, and the record lacked further weight-related follow-up.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight and Nutrition Status
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and nutrition status: one resident did not have a required weight evaluation, and two residents had significant weight loss without reassessment or new nutritional interventions. One resident with neurologic disease and malnutrition developed a coccyx pressure area that worsened, while another resident with diabetes, anemia, and malnutrition lost weight despite a supplement order. The DON and NHA confirmed the failures.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Significant Weight Loss and Follow Nutritional Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor significant weight loss and follow nutritional interventions. Two residents had documented weight loss that triggered facility policy for weekly weights and reweighing within 24 hours, but one resident was not weighed weekly after a major loss and a dietitian's order to increase Ensure was not implemented. Another resident with Alzheimer's disease and dysphagia had an MNA score indicating malnutrition, then lost 4.5 pounds in one week without a documented reweigh or notification to the MD or responsible party.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete RD Nutritional Assessments
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Complete RD Nutritional Assessments: The facility did not complete required admission nutritional assessments by an RD for two residents. One resident had a femur fracture, falls, and pulmonary disease, and another had renal dialysis dependence, sepsis, and a colostomy. Facility policy required an RD assessment within 72 hours of admission, but staff reported the facility had no current RD on staff after the prior RD resigned, and the DON confirmed the assessments were not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Weights
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Maintain Resident Weights: Surveyors found that multiple residents had ongoing poor PO intake and significant weight loss. One resident on comfort-focused care picked at meals and had severe weight loss; another with dementia and dysphagia slept through meals, left trays untouched, and did not receive feeding assistance during observation; a third with CHF, DM2, and dysphagia said the pureed food was cold and bland and returned trays; a fourth with dysphagia and a G-tube had choking and swallowing difficulty with pureed foods; and a fifth with stroke-related weakness said she disliked the food and wanted salt. Chart review showed repeated weight loss, nutrition notes, and RD interviews documenting inadequate intake, supplements, and interventions that did not address the stated causes of poor intake.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Feeding Assistance and Swallowing Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Feeding Assistance and Swallowing Orders: A resident with severe cognitive impairment, malnutrition, and dysphagia was supposed to receive meal assistance, no straws, and supervised feeding with modified liquids and textures. Surveyors observed staff setting up meals and leaving the resident alone, and also observed the resident using a straw despite restrictions. Therapy and the DOR stated the resident needed supervision, cueing, and staff present during meals, while an LPN confirmed medications were being given whole in applesauce without a physician order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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