Failure to Maintain Safe, Clean, and Homelike Environment on One Floor
Penalty
Summary
The facility failed to provide a safe, clean, comfortable, and homelike environment on the third floor, as required by its "Homelike Environment" policy dated 10/29/25. During a tour of the third floor with the Director of Operations, surveyors observed multiple rooms with physical plant deficiencies, including unpainted plaster on bathroom walls, missing vent covers, missing bathroom doorknobs, broken window blinds, and missing or loose ceiling tiles in resident rooms. Several bathrooms and hallway areas had brown or discolored ceiling tiles, and one resident room had a baseboard heater mounted on the wall behind the bed that exposed sharp objects. Additional observations on the third floor included hallway ceiling tile tracks with a brown, rusty color throughout the hallway, chipped and marked hallway walls that were not painted, and a resident common room near an exit door with unpainted plaster on the walls. Ceiling tiles throughout the hallway were also noted to be brown. During an interview at the conclusion of the tour, the Director of Operations confirmed these findings and acknowledged that the facility failed to provide a clean, safe, comfortable, and homelike environment for the third floor.
