Failure to Maintain an Operable Call Bell in Resident Bathroom/Bathing Area
Penalty
Summary
The facility failed to ensure that a working call system was available and operable in a resident’s room bathroom/bathing area, resulting in a nonfunctioning call bell for one of nine residents interviewed. During an interview in room [ROOM NUMBER], Bed C, the resident reported that the call bell did not work; when the red button was pressed, neither the red light on the panel where the cord was plugged in nor the white light in the hallway above the door frame illuminated. A licensed nurse (Employee E6) confirmed that the call light was not working. The Assistant Maintenance Manager (Employee E4) stated that he had repaired the call bell, but when it was tested shortly thereafter, it still did not function. Employee E4 acknowledged ongoing issues with this particular call bell and indicated that the wall panel had required repeated replacement. The Administrator also confirmed that maintenance had ongoing problems with the call bell in room [ROOM NUMBER], Bed C, and believed that the bed was striking the wall panel and causing the malfunction. This deficiency was cited under 28 Pa. Code 205.67(k) Electric requirements for existing construction, 28 Pa. Code 201.18(b)(1) Management, and 28 Pa. Code 211.12(d)(1)(3)(5) Nursing services.
