Failure to Provide Ordered Nutritional Supplements With Meals
Penalty
Summary
The deficiency involves the facility’s failure to provide ordered nutritional supplements to residents as specified in their physician orders and care plans. One resident with severe cognitive impairment, dementia, depression, dysphagia, and dependence on staff for feeding had care plan interventions for staff to feed all meals and snacks and physician orders for a regular diet with pureed texture and mildly thick liquids. The care plan and orders included a health shake with meals for weight gain and a magic cup with meals, to be offered alternating with bites of food per speech therapy. During a breakfast observation, the resident was fed oatmeal, eggs, fruit, and thickened juice by a CNA, but the magic cup was not provided in between bites of food, and the health shake was not provided at all. The CNA confirmed awareness that the resident should receive a magic cup but did not know it was to be given between bites and was unaware of the health shake order, despite diet orders being available in the kitchen. Another resident with hyperkalemia, chronic fatigue, weakness, moderate cognitive impairment, and risk for altered nutrition and hydration status had care plan interventions to offer substitutes when meal intake was less than 50%, monitor weights, and provide nutritional supplements as ordered. The resident’s diet had been changed from mechanically altered to regular with thin liquids, and there was a physician order for a magic cup supplement with meals. During a breakfast observation, the resident was seen eating eggs, bacon, and toast without being offered a magic cup. The CNA later confirmed that the diet card indicated the resident should receive a magic cup with each meal but acknowledged that the supplement was not offered and that they were unaware of the order. The Administrator stated there was no policy on supplemental orders. This deficiency was cited under a complaint investigation.
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