Inadequate Supply and Availability of Clean Linens for Resident Care
Penalty
Summary
The facility failed to ensure an adequate supply of clean linen was available to meet residents' needs on the third floor, affecting all 46 residents residing there. During an early morning observation of the third-floor linen storage, surveyors found only six towels and no washcloths available for use. Certified Nursing Assistants reported that at the start of their shifts there were no linens available to wash and get residents up, and that this was a daily concern. Staff stated that linens were typically not brought up from the laundry until later in the morning, leaving them without appropriate supplies during morning care. CNAs reported that, due to the lack of linens, towels and even pillowcases were sometimes used instead of washcloths to wash residents. The laundry aide reported being the only laundry staff member on duty, working from early morning until mid-afternoon, and acknowledged that at times they ran out of linens before laundry could wash and restock. The housekeeping/laundry supervisor stated there was sufficient linen inventory but no one available at the facility to keep the linen clean. The facility’s Quality of Life policy stated that residents were to be provided with a safe, clean, comfortable, and homelike environment, including clean bed and linens in good condition, which was not met based on these findings.
